North End Teleservices Ranks Among Fastest-Growing Firms in America

North End Teleservices: A Leader in the Business Process Outsourcing Sector

North End Teleservices, based in Omaha, Nebraska, has achieved remarkable recognition by making it onto this year’s Inc. 5000 list of America’s Fastest-Growing Private Companies. This achievement is particularly significant as it marks the fifth time the company has secured a position on this esteemed list, coinciding with its tenth anniversary. This acknowledgment not only underscores their growth trajectory but also highlights the impact they have had in the business process outsourcing (BPO) industry, which is expected to skyrocket from $302.62 billion in 2024 to an impressive $525.23 billion by 2030.

Carmen Tapio, CEO of North End Teleservices, expressed her pride in this accomplishment. “Being named one of the fastest-growing private companies in the country is an incredible honor, but this recognition is about more than growth. It's a testament to the power of purpose. From day one, we set out to do things differently. This is our fifth time on the Inc. 5000 list, and this honor feels even sweeter as we celebrate our ten-year anniversary,” she remarked.

The growth of North End Teleservices is quite impressive. The company has expanded its staff from a mere two employees to hundreds, embodying its mission of Creating Jobs and Changing Lives. The business not only thrives but actively contributes to the community, aligning with a broader commitment to social responsibility and economic development. This approach has compelled the organization towards continued expansion and success in a competitive landscape.

Carmen Tapio also stated, “The impact of our organization goes beyond revenue; it’s about the people we serve and the lives we change through gainful employment.” By focusing on strategic partnerships and understanding the diverse needs of its clientele, North End has differentiated itself from other players in the market.

Mike Hofman, the editor-in-chief of Inc., commented on the importance of the recognition. He noted, “Making the Inc. 5000 is always a remarkable achievement, but earning a spot this year speaks volumes about a company's tenacity and clarity of vision. These businesses have thrived amid rising costs, shifting global dynamics, and constant change. They didn't just weather the storm—they grew through it, and their stories are a powerful reminder that the entrepreneurial spirit is the engine of the U.S. economy.”

North End Teleservices operates in various sectors, serving both government and commercial entities as a global provider of outsourced contact center services. With a commitment to tailored solutions, the company aligns its operations with the specific needs of each client, effectively brandishing itself as an extension of their services. As a certified woman-owned, minority-owned, HUBZone, and Enterprise Zone business, it enjoys a unique position that emphasizes diversity and inclusion in its business practices.

Methodology Behind the Inc. 5000 List

The companies recognized in the 2025 Inc. 5000 list are ranked based on percentage revenue growth from 2021 to 2024. To qualify, businesses must have been established and generating revenue by March 31, 2021, and must remain U.S.-based, privately held, and independent as of December 31, 2024. The threshold for revenue is set at $100,000 for 2021 and $2 million for 2024, ensuring that only genuinely thriving companies make the list.

Conclusion: Looking Ahead

North End Teleservices is not just about numbers; it embodies a vision rooted in purpose and community impact. With its ongoing commitment to excellence and service, the company is poised to grow even further in the coming years. As they continue to celebrate and reflect on their accomplishments, North End Teleservices remains dedicated to its mission of creating job opportunities and driving positive change in the lives of many. For more information about this prestigious list and to explore further, visit Inc.com.