GoDocs and AVANA CUSO Join Forces to Revolutionize the Loan Process and Enhance Borrower Experience

GoDocs and AVANA CUSO: Transforming the Loan Process



In a landmark collaboration aimed at revolutionizing the commercial lending landscape, GoDocs has officially joined forces with AVANA CUSO, a prominent Credit Union Service Organization (CUSO). This partnership is set to streamline loan operations, significantly cut costs, and enhance the overall borrowing experience for customers.

The Goals of the Partnership


The core objective of this strategic alliance is to replace cumbersome attorney-driven document processes with GoDocs' cutting-edge automated legal document generation platform. By leveraging this innovative technology, AVANA CUSO is not only poised to improve operational efficiency but also to offer loans that are more affordable for its clientele. According to the companies, this change is expected to yield a remarkable 75% reduction in legal fees for each loan processed.

Matt Hunt, the Chief Credit Officer at AVANA, stated, "While we were committed to maintaining compliance and delivering quality financial services, the traditional attorney-based approach was becoming not only costly but also inefficient. This partnership allows us to streamline our legal document processes, resulting in reduced costs while upholding full compliance and enhancing client satisfaction. It's clear we should have made the switch to GoDocs sooner—it's a game changer."

Improving Customer Satisfaction


In addition to cost savings, the partnership positively impacts customer satisfaction levels at AVANA. Credit Union partners have reported heightened satisfaction due to the affordability and transparency of documentation for their borrowers. With a more straightforward approach, borrowers can now expect quicker processing times, creating a frictionless lending experience that fosters loyalty and referrals.

Adam Craig, GoDocs' CEO, emphasizes the importance of efficiency in today's fast-paced lending market, stating, "Inefficient and expensive processes can hurt borrower satisfaction and tarnish a lending institution's reputation. Our solutions are tailored to assist lenders, like AVANA, in streamlining workflows to provide an improved borrowing experience that leads to repeat business and referrals. By automating document generation while ensuring full compliance, we empower lenders to boost both operational efficiency and customer satisfaction—essential elements for sustained success."

About GoDocs and AVANA Companies


GoDocs has been a trailblazer in loan document automation since 1997, catering to a range of clients with innovative solutions for even the most complex loans. With real-time compliance automation spanning all 50 states, GoDocs offers unparalleled support and expertise.

Founded in 2002, AVANA Companies focuses on asset management and funding opportunities to drive economic growth and sustainability. With a significant presence in Arizona and supportive regional offices abroad, AVANA is committed to delivering private credit solutions to a variety of stakeholders, including small businesses and institutional investors.

Both GoDocs and AVANA understand the competitive nature of the lending market and are dedicated to transforming the loan process into a more efficient, cost-effective, and client-centered experience. This partnership stands as a model for what the future of commercial lending could hold.

For more insights into GoDocs' capabilities, visit their website at www.godocs.com. To learn about AVANA, check out avanacuso.com.

Topics Financial Services & Investing)

【About Using Articles】

You can freely use the title and article content by linking to the page where the article is posted.
※ Images cannot be used.

【About Links】

Links are free to use.