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Veeva AI Agents Transforming Life Sciences

In a significant leap for the future of life sciences, Veeva Systems (NYSE: VEEV) has officially launched its innovative Veeva AI agents. This new suite of AI tools is designed specifically for the life sciences industry, aiming to enhance productivity and elevate customer engagement. With the integration of these powerful AI agents into applications such as Vault CRM and PromoMats, Veeva is set to revolutionize how companies operate in this highly competitive field.

A New Era of Productivity

The announcement made on December 4, 2025, highlighted the strategic integration of AI within Veeva's existing frameworks. Andy Han, Senior Vice President of Veeva AI, emphasized that these specialized agents promise to dramatically increase productivity and refocus efforts on client needs. He expressed gratitude to customers for their collaborative spirit, which enabled rapid advancements in practical AI applications.

Features of Veeva AI for Vault CRM

1. Free Text Agent: This AI tool identifies and flags potential issues in call notes, ensuring that companies maintain accuracy and compliance in their interactions.
2. Voice Agent: By allowing voice input for Vault CRM, this feature streamlines data entry for field teams, enabling quicker and easier updates on client engagements.
3. Call Preparation Agent: Drawing from relevant data and trends, this agent provides actionable insights that assist sales representatives in preparing effectively for client calls.

Veeva AI for PromoMats

In addition to Vault CRM, Veeva has rolled out AI capabilities for its PromoMats application. The launch includes:

• - Quick Check Agent: This agent reviews content with respect to writing guidelines, branding, and compliance, addressing issues before they reach the regulatory review stage.
• - Content Agent: It enriches understanding by analyzing text and images within documents, responding to specific inquiries while summarizing key points and facilitating quicker reviews.

Seamless Integration and Client Empowerment

One of the standout features of Veeva AI agents is their integrated operation within Veeva applications, which allows secure access to essential data while adhering to user permissions and audit trails. Businesses not only gain access to Veeva's pre-built AI agents but can also customize and expand these capabilities based on their unique requirements. This adaptability fosters a collaborative environment where organizations can integrate industry-fitted AI into their operational strategies.

Planning for the Future

Veeva Business Consulting is prepared to support companies in designing their operational processes and managing change as they embrace new workflows and interactions among users and agents. This foresight is essential for a successful transition to incorporating AI into their existing structures.

Industry Testimonials

Various leaders in the life sciences sector have praised the introduction of Veeva AI. For instance, Greg Meyers from Bristol Myers Squibb highlighted the transformative potential of integrating AI into every stage of the customer journey. Similarly, Jason Benagh of Moderna expressed excitement about streamlining the review processes, predicting a shift towards a near contactless examination approach.

Additionally, Frank Armenante of Novo Nordisk mentioned that the AI agents would enhance efficiency, allowing field representatives to focus on critical tasks. Debbie Young from Otsuka Europe stressed the importance of innovation in extending their partnership with Veeva, further underscoring the need for AI-enhanced operations.

A Commitment to Progress

Veeva's commitment to innovation extends beyond immediate solutions, as the company aims to support over 1,500 clients ranging from global biopharmaceutical giants to emergent biotech firms. Positioned as a public utility, Veeva adopts a stakeholder-centric model that prioritizes the interests of clients, employees, and the industry at large.

As Veeva Systems continues to expand its AI functionalities, the focus remains clear: harnessing technology to enable a more efficient and customer-oriented life sciences industry. For ongoing updates, clients can access the Veeva AI Community on Veeva Connect and participate in interactive Q&A sessions to stay informed about future developments in Veeva AI integration.

In conclusion, the introduction of Veeva AI agents marks a pivotal moment for the life sciences sector, promising to deliver increased efficiency and enhanced client engagement, paving the way for a new era of operational excellence.