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Nagarro Recognized as a CX Star Performer and a Leader in Digital Engineering Services

In a notable achievement, Nagarro, a leading global provider in AI transformation and engineering, has been acclaimed as a CX Star Performer in the 2026 ISG Star of Excellence™ Digital Engineering Services study. Moreover, the company has been designated as a top performer in the ISG Provider Lens 2026 report, focusing on Digital Engineering Services for midsize providers. This recognition highlights Nagarro's exceptional capabilities in integrating product strategy with engineering, experience design, data analytics, and artificial intelligence (AI) to accelerate innovation in product development and enhance digital platforms.

Unveiling the Recognition by ISG

The Information Services Group (ISG) is a globally recognized technology research and advisory firm that collaborates with 75 of the world's leading enterprises. This year, Nagarro's impressive performance was evidenced by an outstanding customer experience score of 93.05, significantly higher than the industry benchmark of 86.59. This evaluation is based on independent customer surveys across the technology and business services sectors.

Nagarro's triumph in the ISG 2026 report stems from its innovative Fluidic Intelligence framework. This approach combines advisory-led product strategy with AI-enhanced design and development processes, thus facilitating quick modernization of platforms and increasing product development speed.

Achievements in Design and Engineering

According to Srinivasan P N, Senior Lead Analyst at ISG, Nagarro differentiates itself in the market through its leadership in Augmented Design, R&D Services, and Integrated Platform and Application Services. He stated that the company's engineering-first mindset, coupled with design-led execution and AI-native strategies, equips enterprises to build resilient digital solutions efficaciously.

Rahul Mahajan, the Chief Technology Officer of Nagarro, emphasized that as the industry shifts towards enterprise-level transformation, clients are increasingly looking for strategic partners to reorganize their operational frameworks. He cited the importance of an AI-native engineering mentality, stating it is crucial for organizations seeking to realize value in a rapidly evolving marketplace.

Nagarro's focus lies in helping businesses modernize their systems and optimize their product development pipelines, particularly in employing AI technologies. This strategy not only enhances operational efficiency but also aligns with the rising demand for agile businesses capable of adapting to changing market conditions.

Future Directions and Commitment to Innovation

The growing demand from enterprises for partners who combine profound digital engineering expertise with practical AI capabilities positions Nagarro uniquely in the industry. With its commitment to fostering an environment ripe for sustainable growth, Nagarro continues to showcase its dedication to meeting and exceeding client expectations by driving digital transformation initiatives.

As Nagarro forges ahead, it is evident that the company's approach of integrating AI with engineering is not just a trend but a fundamental shift designed to redefine operational excellence in the digital realm.

For more information about Nagarro and its services, please visit Nagarro's official website.

This recognition not only reinforces Nagarro’s position within the digital engineering landscape but also marks an exciting era for the company as it endeavors to lead clients through their digital transformation journeys effectively. The accolades earned through the ISG evaluations are a testament to Nagarro's unwavering pursuit of excellence in both customer experience and service innovation.