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Canary Technologies Honored with Technology Acceleration Award

On October 29, 2025, Canary Technologies was awarded the esteemed Technology Acceleration Award by the American Hotel & Lodging Association (AHLA) for its innovative use of AI technology in the hospitality industry. This recognition highlights the company’s commitment to enhancing guest management processes with its advanced AI Guest Management System.

Signifying Excellence in Hospitality Technology

The Technology Acceleration Award is given to companies that demonstrate impactful adoption and use of Hospitality Technology Next Generation (HTNG) standards and best practices. Canary stood out amongst its peers for effectively utilizing HTNG AI solutions to streamline communications across various platforms, including voice, chat, and messaging. This award reinforces Canary's reputation as a pioneering technology partner for leading hotel brands globally.

Harman Singh Narula, CEO and Co-founder of Canary Technologies, stated, “AI is ushering in a new era in hospitality, where technology amplifies the human touch and enhances guest interactions. We are establishing a new standard where intelligent technology drives speed, personalization, and genuine connection throughout the guest journey.” Narula's insights emphasize the transformative role AI plays in the evolving landscape of hospitality.

Revolutionizing Guest Interactions

The AI-powered Guest Management System offered by Canary includes functionalities like AI Guest Messaging, AI Voice, and AI Webchat. These features empower hotels to automate routine inquiries, leading to increased revenue while simultaneously enhancing the guest experience with tailored interactions. With a trusted clientele exceeding 20,000 hotels worldwide, Canary collaborates with renowned brands such as Marriott International, BWH Hotels, and Wyndham Hotels & Resorts, making its presence deeply felt across the industry.

David Sjolander, VP of HTNG Operations at AHLA, remarked, “The Technology Acceleration Award honors those who set a benchmark for innovation within the hospitality realm. Canary Technologies exemplifies the potential achieved when purpose-built AI is deployed thoughtfully. Their dedication to advancing HTNG standards and producing tangible results for hoteliers establishes them as a key player in the ongoing digital transformation of the industry.”

Streamlining Operations and Increasing Efficiency

Canary’s AI technology does not just enhance guest experience; it also significantly boosts hotel operational efficiencies. The system assists in managing guest inquiries and reduces workload at front desks, allowing hotel personnel more opportunities to focus on guest satisfaction. By promoting personalized guest interactions, Canary AI is making significant contributions to the hospitality sector, ensuring that every guest feels valued.

Moving Forward with Innovation

The future seems bright for Canary Technologies as they continue to modernize hotel tech stacks with their state-of-the-art solutions. As they digitize every touchpoint from booking to checkout, they are effectively simplifying hotel operations, increasing revenue, and heightening the guest experience.

With performance trusted by over 20,000 hotels in more than 100 countries, Canary is powering hospitality for some of the most respected brands in the world, including Four Seasons, Choice Hotels, and Intercontinental Hotel Group. Recognized multiple times as the #1 Guest Experience Platform by HotelTechReport, Canary has also earned accolades such as Fast Company’s Most Innovative Companies in 2023, the 2024 Deloitte Fast 500, and Business Insider’s list of companies likely to become tech unicorns by 2025.

For more detailed insights into how Canary Technologies is reshaping the hospitality experience with AI, visit www.canarytechnologies.com.