Unisys Achieves Leadership Status in 2026 Digital Workplace Services PEAK Matrix Assessment

Unisys Recognized as a Leader and Star Performer in Digital Workplace Services

Unisys, a global technology solutions provider, has achieved remarkable acclaim as a Leader and Star Performer in the Everest Group's 2026 Digital Workplace Services PEAK Matrix Assessment for North America. This distinction marks a significant advancement from its previous status as a Major Contender in 2025, recognizing its strategic approach to enhancing workplace experiences and leveraging advanced technologies.

The PEAK Matrix Assessment evaluates the performance of 29 prominent digital workplace service providers across various dimensions, including market impact, vision, and capability. Unisys stands out as one of only four Star Performers recognized within the report, which identifies companies showing the most substantial year-over-year market improvement. It speaks to Unisys's commitment to creating transformative workplace solutions, particularly through its use of AI-enabled tools and a customer-focused service model.

Core Strengths of Unisys

Everest Group highlights several key strengths that contributed to Unisys's recognition in the report:
1. AI-Enabled Capabilities: Unisys has developed intelligent workplace tools that enhance user experience. One such innovation is the Microsoft Teams Rooms (MTR) Dashboard, which monitors equipment health and usage to optimize meeting room functionality.
2. Experience-Led Transformation: The company effectively utilizes persona-based insights and workplace analytics to drive positive business outcomes. This framework, branded as XLA 3.0, is central to Unisys's approach to workplace transformation.
3. Robust Ecosystem: Unisys partners with various technology providers to offer tailored solutions designed for midmarket organizations, ensuring reliability and efficiency.
4. Field Services Excellence: The company goes beyond traditional on-site support, offering advanced services like augmented reality-assisted technicians and liquid cooling solutions for data centers.
5. Transparent Client Engagement: Unisys prioritizes transparency in its client interactions, fostering a culture of trust and commitment to client success.

Patrycja Sobera, Senior Vice President and General Manager of Digital Workplace Solutions at Unisys, affirmed that their recognition underscores their ability to deliver exceptional digital experiences that enhance productivity, employee engagement, and overall workplace connectivity. Sobera stated, "The A.I.-enabled services and our dedication to operational excellence demonstrate our relentless focus on user outcomes, ultimately transforming workplace experiences for our clients."

Insights from Everest Group

Prabhneet Kaur, the Practice Director at Everest Group, emphasized that Unisys's experience-led approach, robust service offerings, and commitment to frontline worker empowerment are pivotal in its rise to the Leadership position. The smart workplace capabilities, particularly the MTR Dashboard, significantly bolster Unisys's standing within this competitive field. Kaur noted the high regard clients have for Unisys based on their engagement levels and dedication to client success.

Conclusion

The acknowledgment of Unisys as a Leader and Star Performer not only highlights its recent achievements but also points to its ongoing commitment to innovation and excellence in digital workplace services. As organizations continue to navigate evolving work environments, Unisys's tailored solutions are poised to meet growing demands, enabling businesses to embrace technology-driven changes effectively. To learn more about Unisys's offerings in Digital Workplace Solutions, visit Unisys's website.

This recognition from Everest Group is a testament to Unisys’s enduring legacy and its role in shaping the future of work through technology.