#USA #New York #Angels on Call #Dementia Care #Parkinson's Care

Angels on Call Homecare: A Beacon of Excellence in Specialized Care

On June 30, 2025, Angels on Call Homecare, a distinguished healthcare service provider, was celebrated with the 2025 Global Recognition Award for its exceptional contributions in the field of dementia and Parkinson's care. Established by Pamela Fitzpatrick in 2005, Angels on Call revolutionized home healthcare services, particularly focusing on the complex needs of patients suffering from neurological challenges. This award underscores their commitment to reimagining the healthcare landscape in New York State.

The Legacy of Innovation

Angels on Call Homecare's award-winning strategy revolves around a unique philosophy: "Someone to watch over you." This mantra encapsulates their dedication to delivering professional and compassionate care, emphasizing the importance of maintaining clients’ dignity and independence throughout their healthcare journey. The company has set remarkable benchmarks for quality in home healthcare by implementing evidence-based practices that address the increasingly prevalent demands faced by the aging population and those with neurological disorders.

The organization gained further recognition as the first and only home care agency in the U.S. to achieve specialization in Parkinson's care, with accreditation awarded by the Parkinson's and Movement Disorders Alliance in November 2024. This significant milestone not only seals their reputation as innovators in the field but also reflects their unwavering commitment to clinical excellence.

Pioneering the HALO Method

At the heart of Angels on Call's success is the proprietary HALO Method, a non-pharmacological framework designed specifically for transforming dementia care. This comprehensive approach involves:

• - Thorough Historical Assessment: Understanding each patient's unique history and circumstances.
• - Individualized Planning Protocols: Crafting care plans tailored to individual needs.
• - Real-Time Engagement Tracking: Leveraging advanced systems to monitor patient progress and provide insights.

Their innovative Memory Care Angel program further enhances this framework, utilizing sensory and activity-based interventions aimed at improving cognitive function and uplifting emotional well-being for those with cognitive impairments. As Eric Dalton, the Vice President and Visionary at Angels on Call, states, “We’re not here to follow standards—we’re here to redefine them.”

Commitment to Caregiver Excellence

Central to the agency's triumph is its rigorous caregiver training program, which is crucial for delivering top-tier care. Caregivers receive specialized training in dementia and Parkinson's care, along with ongoing education to ensure they remain knowledgeable about the latest research and evidence-based practices. By collaborating with the Parkinson's Foundation through its Certified Partners in Parkinson's Care (CPPC) program, Angels on Call guarantees its caregivers' proficiencies align with cutting-edge clinical standards.

Industry Impact and Future Vision

As the healthcare landscape evolves, Angels on Call Homecare’s practices not only benefit individual clients but also set new industry standards. Their dedication to a person-centered care approach is reflected in the improved quality of life for those living with complex neurological conditions, as well as in the support they provide to families during challenging times.

Robert Dalton, CEO of Angels on Call, remarked, “Earning the 2025 Global Recognition Award is a landmark moment for Angels on Call and a testament to the extraordinary talent and heart of our team.” The organization's innovative strategies, merged with genuine human compassion, are creating a transformative movement in specialized home care across New York State. Angels on Call Homecare is not merely delivering specialized care; they are setting a gold standard for dignity, innovation, and humanity in the homecare industry.