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Planon Celebrated for Revolutionizing Smart Building Operations

Planon, a leader in integrated building management solutions, has recently received the prestigious Frost & Sullivan Global Customer Value Leadership Award for 2025. This honor recognizes Planon’s transformative impact on the IoT-driven building energy management landscape.

According to Frost & Sullivan, Planon's innovative strategies not only streamline energy consumption but also align with stringent global sustainability standards, allowing businesses to enhance efficiency while effectively managing their energy use. With over 3,250 clients globally, including major players in real estate, higher education, and facility services, Planon stands out as a trusted partner committed to elevating customer experience.

Integrating Sustainability and Innovation

Planon’s pioneering approach consolidates energy management, real estate operations, and sustainability endeavors into a cohesive framework that empowers organizations. Their data-driven interface facilitates informed decision-making, significantly cutting operational costs while upholding sustainability agendas.

Anirudh Bhaskaran, the industry principal for energy and environment at Frost & Sullivan, highlighted that Planon’s open and interoperable platform distinguishes it from its competitors. By effortlessly integrating with ERP systems, IoT sensors, and sustainability frameworks, Planon eliminates the complications associated with traditional point solutions that required multiple software tools and costly integrations.

This unique approach not only simplifies operations for its users but positions Planon as a key player in the industry, helping businesses thrive amidst growing expectations for sustainability and efficiency.

Promoting Customer-Centric Practices

Planon has fostered a customer-centric ethos that prioritizes feedback and proactive support, thereby optimizing service quality and driving strong financial outcomes. This commitment to excellence has not only strengthened client relationships but has also enhanced their reputation as a dependable ally within the building energy management sector.

The continuous improvement of customer experiences has led to reduced churn rates and growth of Planon’s customer base. Bhaskaran noted that placing the customer at the core of their strategy has effectively established Planon as an industry leader in providing unparalleled value and optimizing service standards.

Recognizing Achievements

The Frost & Sullivan Award is conferred upon organizations that exemplify exceptional strategic value creation for their clientele, focusing on enhancing the return on investment. Planon's achievements accurately reflect this ethos, as it continually seeks to augment its customers’ value proposition, transcending mere customer service.

With this award, Frost & Sullivan recognized Planon as a foremost innovator, capturing the essence of outstanding performance in leadership, technological advancement, customer service, and strategic product development.

About Frost & Sullivan

Frost & Sullivan is a globally acknowledged consulting firm that helps businesses navigate evolving economic landscapes and identify innovative technologies and market dynamics to propel growth. Their meticulous analyses, coupled with robust research methodologies, facilitate informed decisions across various sectors.

About Planon

Planon is renowned as the leading global provider of smart sustainable building management software, connecting environments, people, and processes to drive efficiency and sustainability. By aligning various solutions into a single platform that eradicates data silos, Planon delivers actionable insights to all stakeholders in building management, thus reinforcing its position as an industry leader.

Planon's commitment to sustainable innovations, underpinned by its strategic partnerships and client-focused philosophy, paints a dynamic future for smart building operations in our increasingly responsible and technologically advanced society.