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West Monroe Promotes 10 New Managing Directors in 2025

On February 27, 2025, West Monroe, a prominent global business and technology consulting firm, declared the promotion of ten of its talented professionals to managing director. This announcement underscores the firm’s investment in the next generation of leaders, aimed at driving innovative solutions across diverse industries.

Chairman and CEO Kevin McCarty expressed his pride in the new promotions, stating, "West Monroe is the next-generation consulting firm because of leaders like these. These individuals challenge expectations, create value, and make a lasting difference for our clients." This sentiment highlights the firm’s commitment to not only engaging in impactful projects but also nurturing their talent to meet future demands.

The newly appointed managing directors come from a variety of backgrounds, demonstrating West Monroe's focus on delivering tailored solutions that enhance client value. Their diverse experiences are aligned with the firm’s strategic approach to co-creating significant outcomes, ensuring that clients are equipped to tackle present challenges while also preparing for the future.

In their new roles, each managing director brings unique skills and expertise:

• - Jenna Alden spearheads the Technology & Experience practice, working closely with businesses to modernize their technology frameworks and enhance customer experiences. Her focus lies in helping clients adapt to evolving trends such as artificial intelligence and global shifts in workforce dynamics since joining the firm in 2019.
• - Eric Anderson specializes in the Energy & Utilities sector, assisting utility companies in navigating complex grid modernization efforts. His deep expertise since 2018 has been pivotal in transforming Advanced Distribution Management Systems.
• - Tricia Anklan, also with the Energy & Utilities practice, has made her mark with smart metering initiatives, managing over $1 billion in smart grid investments. Her leadership has been instrumental in deploying AMI 2.0 in the United States since she joined in 2012.
• - Tim Kocher leads Business Development and Partnerships, focusing on generating new business opportunities and forming strategic alliances. His extensive experience in marketing and sales has aided firm growth since his arrival in 2016.
• - Matt Kowske, part of the Operations Excellence practice, is adept at guiding clients through software selection processes. His background in major implementations has ensured organizational success since joining in 2015.
• - Mike Leone focuses on Mergers & Acquisitions, where he assists private equity clients through all stages of the M&A lifecycle. His impressive track record includes overseeing over 40 engagements annually since he joined in 2018.
• - Glenn Pfenninger excels in the Organization, People and Change sector, designing innovative operational models that drive growth and productivity across various sectors. He has successfully led transformations for high-profile clients since 2019.
• - Ben Snyder manages complex customer service operations, ensuring that companies enhance their contact center efficacy. His journey with West Monroe began as an intern in 2011, showcasing his commitment to client service.
• - Sydney Spataro, leading the Finance group, plays a crucial role in the firm's strategic growth by optimizing financial systems and improving performance metrics. Her contributions since 2016 have been vital in streamlining operations.
• - Kevin Wicklin specializes in the Technology & Experience practice, focused on advancing sales technology to improve performance and operational efficiency across regions. He has been with West Monroe since 2015.

The promotions take effect on March 1, 2025, and reflect West Monroe's continued commitment to excellence and leadership in the consulting industry.

About West Monroe

West Monroe is a global consulting firm that collaborates with clients to accelerate value through technology solutions. Its unique approach involves co-creating outcomes that resonate with clients’ needs, ensuring adaptable and impactful results across a multitude of sectors. Recognized as a top workplace by Fortune and USA Today, as well as a leading consultancy by Forbes and Forrester, West Monroe emphasizes employee ownership and mutual success in its endeavors.

For further details, media inquiries can be directed to Christina Galoozis at [email protected] or Shira Cohen at [email protected]