RevComm’s MiiTel Phone: A Game Changer in Health Communication
In a groundbreaking move, RevComm's phone analysis AI,
MiiTel Phone, has been reauthorized for use by the Tokyo Health Centers through 2025. This decision underscores the ongoing value of this technology, which has been pivotal in managing calls related to COVID-19 since its implementation in 2021.
The use of
MiiTel Phone began as a response to the pandemic. In December 2021, the Tokyo Metropolitan Bureau of Social Welfare and Public Health integrated the system across all health centers, aiming to streamline epidemiological investigations and health monitoring of COVID-19 positive patients. By utilizing voice analysis technology, MiiTel Phone transcribes conversations into text, significantly enhancing the efficiency of telephonic communications and providing rapid support for patient care.
Now, five years since its initial deployment,
MiiTel Phone continues to play a vital role in the Tokyo Health Centers. RevComm is committed to supporting the Bureau's mission to maintain smooth communication with Tokyo residents and to bolster preparedness for potential future pandemics. Their focus on improving communication efficiency and patient responsiveness reflects a broader strategy to adapt to unexpected healthcare challenges.
RevComm champions its mission to "reinvent communication and create a society where people care for one another." This dedication drives the company to enhance the value delivered by the
MiiTel brand continually, ultimately contributing to productivity improvements for businesses.
RevComm: A Brief Overview
RevComm is a key player in addressing communication challenges through audio technology and AI. Under the guiding principle,