Attune Insurance Achieves Remarkable Triple Silver Win at Stevie Awards for Customer Service Excellence

Attune Insurance's Outstanding Achievement at the Stevie Awards



Attune Insurance, a prominent player in the insurance sector known for its modern platform catering to small businesses, recently made headlines by clinching three prestigious Silver Stevie® Awards at the 20th annual event dedicated to Sales and Customer Service. This remarkable accomplishment highlights the company's commitment to excellence and innovation in customer service, particularly in a rapidly changing industry landscape.

Celebrating Excellence in Service


The Stevie® Awards, which are renowned for recognizing outstanding achievements in business, celebrated Attune's unique approach to blending cutting-edge technology with empathetic customer service. Judges from leading brands such as Discover, Google, and Marriott praised Attune not only for its operational efficiency but also for its commitment to delivering a human touch in every interaction. In an era where automation is becoming commonplace, Attune has established itself as a beacon of hope by ensuring that technology enhances rather than replaces human connection.

A critical metric cited by the judges was the company's response speed, which is an impressive 20 times quicker than the industry average of 10 minutes. Attune's efficiency enables brokers to obtain coverage almost instantaneously, meeting 80% of inquiries in under half a minute. This capability allows brokers to streamline their operations and focus on providing value to their clients without delays.

Furthermore, the awards underscore Attune's impact on brokers' productivity. By implementing automated solutions, Attune has helped high-volume brokers save approximately 1-2 hours of administrative tasks per transaction, thereby freeing them to concentrate on client engagements that matter most. Additionally, Attune is noted for its extraordinarily low employee turnover rate, highlighting the importance of employee satisfaction in cultivating customer happiness.

The Impact of Leadership Unification


This accolade follows the recent announcement from EverPeak Insurance regarding a unified leadership structure that marries the strengths of both Attune and Method Insurance. This strategic move aims to integrate advanced technological capabilities with deep industry knowledge to tackle persistent challenges in the insurance sector, particularly in providing access to hard-to-place risks and minimizing the administrative duties linked to traditional workers' compensation.

Nicholas Brett, Head of Operations at Attune, expressed that this recognition from the Stevie Awards serves as a powerful affirmation of the mission they are embarked on within the EverPeak family. He emphasized, “By merging Attune's award-winning technology with EverPeak's expertise and Method's reach, we are creating the hardest-working insurance solutions for brokers and business owners across the nation, ensuring efficient service while maintaining a personal touch.”

Ongoing Recognition and Future Goals


Attune's stellar performance at the Stevie Awards marks the second consecutive year it has received multiple awards, reinforcing its status as a leader in the industry. The organization has also attained Great Place To Work certification and has been honored as a Best Places to Work in New York City by Built In. These accolades reflect not just its operational success, but the culture and values it instills within its team.

In summary, Attune Insurance is continuously setting new standards in the industry, merging technology with exceptional service. As they look ahead, the goal remains clear: to empower insurance brokers to better serve their small business clients by making the insurance process simpler and more effective. By increasing access to essential services and reducing the friction traditionally associated with workers' compensation, Attune is on a promising trajectory towards redefining the future of insurance for small enterprises across America.

To discover more about Attune Insurance and its groundbreaking offerings, visit their website at Attune Insurance.

Topics Financial Services & Investing)

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