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Enhancing Accessibility for Poison Prevention

In honor of National Poison Prevention Week, running from March 16-22, 2025, the Washington Poison Center (WAPC) has introduced ground-breaking features to better serve the community. These new text messaging and online chat options significantly enhance access to WAPC’s dedicated resources for poison prevention and drug safety.

What’s New?

The WAPC has launched text and online chat features that complement their existing 24/7 telephone helpline. This initiative aims to meet the growing preference for fast and convenient communication methods, ensuring immediate access to critical information in emergencies. According to Jimmy Leonard, PharmD, DABAT, and the Managing Director of WAPC, “Poisoning can happen to anyone, and we know that people increasingly prefer texting and online chat for quick access to information.”

This evolution in service means that individuals can quickly communicate with specially trained pharmacists and nurses through various platforms, whether it's a query about medication, a household chemical exposure, or a concern regarding drug overdose. The goal is to make poison help accessible to everyone, anytime, and anywhere.

Available Resources

You can reach the Washington Poison Center through:

• - Text at 206-526-2121
• - Live chat on the website wapc.org
• - Call the Poison Helpline at 1-800-222-1222

These services are available to the public at no cost and are completely confidential. The text and chat services are currently offered in English; however, for individuals needing assistance in other languages, the phone helpline provides interpretation services in over 200 languages.

How to Prepare for Emergencies

WAPC strongly encourages everyone to store the Poison Helpline number (1-800-222-1222) and/or the text number (206-526-2121) in their contact lists. Moreover, sharing these resources with family and friends can help ensure that those in need have quick access to information that can be life-saving during poison emergencies.

Why This Matters

The significance of poison prevention cannot be overstated. Each year, thousands of individuals encounter accidental poisonings, whether through household products, medications, or substances. With WAPC’s expanded services, they are empowering the community to act swiftly and decisively when faced with such dangers.

In conclusion, the Washington Poison Center is setting a precedent in public health by enhancing its services to adapt to the needs of modern consumers. By embracing texting and online chat, WAPC is promoting safer homes and communities across Washington.

For further details on poison safety and prevention tips, visit wapc.org.