ARS Welcomes Divakar Jandhyala as New CTO to Drive Digital Innovation and AI Growth

ARS Welcomes Divakar Jandhyala as Chief Technology Officer



American Residential Services (ARS), a recognized leader in the heating, cooling, plumbing, and electrical services sector, recently announced a significant development in its executive team. The company has appointed Divakar Jandhyala, often referred to as DJ, as the new Senior Vice President and Chief Technology Officer. This strategic move is aimed at accelerating ARS's digital transformation and harnessing the power of artificial intelligence (AI) for growth.

DJ Jandhyala brings with him over 20 years of extensive experience in spearheading substantial digital enhancements and AI-driven transformations across various technology-intensive service organizations. His impressive background includes leadership roles in product management, technology development, and AI application at notable companies such as CLEAResult and Balfour, as well as several rapidly growing software ventures.

With the appointment of DJ, ARS is positioning itself for a new phase of innovation. The CEO of ARS, Scott Boose, expressed the enthusiasm of the leadership team with DJ's arrival, highlighting his unique confluence of strategic insight and practical expertise in automation and service delivery through technology. “DJ’s leadership will be paramount as we continue to strengthen our digital infrastructure and enhance experiences for both our customers and technicians,” remarked Boose.

In his new role, DJ will be responsible for formulating and executing ARS's digital strategy. This includes driving automation efforts and implementing AI applications to facilitate growth, as well as identifying avenues for expanding revenue by delivering customer-focused solutions. His objective is to enhance technician productivity and elevate the overall customer experience, with plans to revolutionize service delivery.

“I’m truly honored to join ARS at such a pivotal moment in its growth story,” DJ commented. He noted that ARS has shown its potential to leverage a cohesive technology architecture that is exceptional in the industry. DJ sees significant opportunities for ARS to transform service experiences at every level by utilizing its national reach along with data analytics and AI technology.

Following his appointment, the ARS team is optimistic about what lies ahead. The company services homeowners across the United States through an extensive branch network and remains committed to investing in technology and innovation. By focusing on improving service delivery and enhancing operational performance, ARS aims to sustain long-term growth.

Founded and headquartered in Memphis, Tennessee, ARS/Rescue Rooter stands as one of the largest providers in the nation for air conditioning, heating, and plumbing services. The ARS Network is dedicated to providing exceptional service to both residential and light commercial clients. Their offerings include a wide range of services from heating and cooling systems to plumbing and ventilation solutions, backed by a team of trained specialists who undergo comprehensive training and background checks.

As ARS continues to build on its legacy of service excellence, the introduction of DJ Jandhyala into the leadership team is seen as a crucial step towards achieving a smarter and more connected future for its customers and technicians alike. For further information about ARS and its services, please visit ars.com.

Topics Business Technology)

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