#Japan #Tokyo #Trusquetta #AI Check Tool #Verification Tasks

The Stress of Check Work in the Workplace

A recent survey conducted by Trusquetta Co. Ltd., based in Shibuya, Tokyo, has uncovered unsettling statistics regarding the burdens associated with verification and checking tasks among employees aged 40 to 50. The survey indicates that an overwhelming 82.9% of participants expressed feelings of time pressure and psychological stress related to their work in this area.

Key Findings from the Survey

The survey, which included 100 company employees and executives, highlighted a significant issue: verification tasks heavily rely on individual skills and concentration, creating bottlenecks and sources of stress throughout the workflow.

Burden of Verification Tasks

Among those involved in document checking, an alarming 82.9% reported experiencing significant time-related burdens or psychological stress. Out of this group, 41.5% admitted to feeling this burden strongly, while a similar 41.5% reported a moderate level of stress. This data suggests a critical need to address the inefficiencies and pressures stemming from these tasks.

Risks During Busy Periods

When asked about their experiences with verification tasks during busy times or tight deadlines, respondents reported several troubling issues:
1. Deterioration of Double-Checks: 36.6% noted that double-checking lost its effectiveness during peak periods.
2. Neglect Due to Caution and Respect: 34.1% admitted they hesitated or omitted detailed checks due to politeness towards supervisors or other departments.
3. Overlooking Errors: 29.3% encountered missed errors or oversights during visual checks.
4. Unverified Submissions: 24.4% submitted or published documents without adequate verification, thinking “it should be fine.”
5. Impact on Core Responsibilities: 22.0% felt that the time-consuming nature of checks infringed on their primary duties.

These findings reveal a concerning trend where necessary verification processes fail to function effectively, particularly due to time constraints or interpersonal considerations.

Real Voices from the Field

The survey illuminated the practical challenges faced in the workplace, showcasing how manual verification processes are reaching their limits. Employees shared their frustrations:

• - A 50-year-old employee remarked, "It’s common for documents that might violate compliance to come in just before the deadline, which causes considerable stress on both sides of the correction process."
• - A 40-year-old employee expressed, "Despite numerous checks, I sometimes discover inappropriate phrasing later on."
• - Another 40-year-old shared, "Having nearly missed a major mistake in the past looms over me constantly, always making me worry about overlooking something again."

Transition to Technology-Driven Checks

The survey indicates a broader issue where verification tasks have become overly reliant on individual employees, causing significant stress and time loss for both reviewers and creators. Especially in fields requiring adherence to regulations like the Act against Unjustifiable Premiums and Misleading Representations or the Pharmaceuticals and Medical Devices Act, relying solely on personal expertise and visual inspection is becoming increasingly untenable to guarantee accuracy.

Remarkably, 82.9% of respondents in verification roles expressed interest in using or considering tools that utilize AI to automatically assess compliance with these guidelines and streamline checking processes. Among them, 41.5% were strongly interested, with an equal percentage showing moderate interest. The survey strongly advocates for a shift from manual verification to AI-assisted standardization and automation of checks.

Introducing TRUSQUETTA, the AI Check Tool

In response to the burdens and risks identified in the survey concerning verification tasks, Trusquetta has developed an AI check tool that automates the verification of expressions based on established guidelines, helping to maintain consistent quality standards.

• - Guideline Compliance: Utilizing over ten years of accumulated judgment data and patented technology, TRUSQUETTA can automatically detect problematic expressions in sales documents, advertising PDFs, images, and even handwritten text within five minutes. The tool also caters to various industry-specific guideline checks, including insurance and real estate documentation.

• - Continuous Database Updates: Under professional legal supervision, the database is updated monthly to align with the latest legal guidelines and operational standards, ensuring that checking processes do not depend solely on individual knowledge or experience.

• - Reduction in Costs and Stress: By streamlining the visual double-checking process and subsequent corrections, TRUSQUETTA alleviates the strain experienced before deadlines and mitigates the worries of oversight.

This research highlights the urgent need for companies to adopt technological solutions that will redefine the verification landscape.

For further details on this service, visit Trusquetta.

Survey Overview

• - Conducting Period: August 4, 2026
• - Survey Subjects: Company employees, executives, and officers aged between 40 and 59
• - Number of Valid Responses: 100 (41 directly engaged in verification tasks)
• - Method: Online survey

*Domestic patents granted (2019), foreign patents granted (2024), trademark registrations (2024)