#Japan #AI #Digital Agency #Kumamoto #RKKCS

Event Report: RKKCS at the Co-Creation PF Camp

On June 25, 2025, RKKCS (Kumamoto, Japan), a company specializing in providing systems to local governments and financial institutions, took part in the Digital Agency's Co-Creation PF Camp focusing on the utilization of AI in municipal operations. This event aimed to promote the application of AI in local governments and address operational challenges faced by municipal staff.

The Co-Creation PF (Platform) serves as a communication tool utilizing Slack, enabling employees of local public entities and government agencies to engage directly in discussions. The offline workshop gathered around 40 municipal employees registered with the Co-Creation PF to share insights and foster discussions regarding the transformative potential of AI in governance. RKKCS, with extensive experience in developing core systems for over 300 municipalities, proposed practical ideas for business transformation through AI and engaged in spirited discussions with participants.

Event Highlights

During the event, various organizations and companies introduced services and mockups that contribute to increasing efficiency in municipal operations, delivering 15-minute demonstrations. After the presentations, attendees had the chance to engage in more in-depth discussions and Q&A sessions centered around the details of each exhibit. RKKCS aimed to cultivate deeper discussions on future municipal workflows powered by AI, leading to effective solutions for real-world challenges faced by local administrations.

RKKCS's Mockup and Demonstration Details

RKKCS showcased its generative AI-based manual system, "Otonarisan," launched in April, along with a mockup developed from an AI ideathon hosted by the Digital Agency in January in Uwajima City. This mockup illustrated the integration of core databases and generative AI, where AI is set to substitute certain administrative tasks traditionally handled by personnel at comprehensive reception desks. The concept was to utilize data from the comprehensive administrative system to automatically assist residents with essential information based on their particulars.

A specific use case focused on the administrative procedures involved when families separate, particularly concerning child allowances. Only crucial data regarding household members and child allowance qualifications were fed to the system, with AI generating guidance for staff based on the unique situations arising from these separations, thus enhancing clarity and precision in procedures. Feedback from municipal staff highlighted the value of AI-generated instructions that are specific and concise, emphasizing the need for timely service deployment.

Feedback from RKKCS Participants

Takayuki Tokuyama, director of RKKCS's Planning Office, expressed appreciation for the engaged audience at the event, noting their strong sense of urgency around operational challenges and expectations from AI solutions. He emphasized the insightful ideas shared during the event, which included demonstrations from various partners, and reiterated RKKCS's commitment to advance service development that resonates with client needs and ensures sustainable community contributions.

Event Overview

• - Name: Co-Creation PF Camp in Digital Agency - AI Utilization in Local Government
• - Organizer: Digital Agency
• - Date: June 25, 2025
• - Location: Digital Agency
• - Participants: Municipal employees registered with Co-Creation PF (first 40 applicants)
• - Content: 1. Live AI demos and hands-on Q&A sessions 2. Co-Creation PF workshop

About RKKCS

Established in 1966, RKKCS is a service provider supporting Japan's social infrastructure. The company has developed and provided a range of solutions to over 300 municipalities and more than 50 financial institutions nationwide, encompassing system development, deployment, maintenance, and support services. By continuously innovating its service offerings, RKKCS strives to create a "future that exceeds expectations" and contribute to the development of a sustainable society.

Company Details:

• - Company Name: RKKCS Co., Ltd.
• - Headquarters: 3-15-60 Kasuga, Nishi Ward, Kumamoto City, Kumamoto, Japan
• - CEO: Atsushi Kaneko
• - Business: Software development, system support, facility management & consulting
• - Founded: July 1966
• - Website: RKKCS

RKKCS and all referenced names, products, and services are registered trademarks or trademarks of their respective companies.