#Switzerland #Zurich #Ontinue #Agentic SOC #ION MXDR

Ontinue Wins Gold Stevie® Award for Innovation in Managed Security Operations

In a remarkable achievement, Ontinue, a prominent player in the field of managed security operations and a key partner for MXDR (Managed Extended Detection and Response), has been awarded the prestigious Gold Stevie® Award for Technology Excellence. The recognition highlights Ontinue’s innovative solutions, particularly its Agentic SOC (Security Operations Center) and the ION MXDR platform.

The award, presented in the category of New Product of the Year – Information Technology (Cybersecurity), acknowledges Ontinue's forward-thinking in the cybersecurity landscape. At the core of this recognition is the groundbreaking concept of the Agentic SOC, a revolutionary approach to security operations which integrates software-driven decision-making tailored to combat the rapid advancements of cyber threats. Unlike traditional models that simply enhance existing workflows with AI, Ontinue’s approach re-engineers security operations to ensure software agents make informed decisions based on evolving threats.

What is the Agentic SOC?

The concept of the Agentic SOC is transformative, focusing on a multi-agent architecture where specialized software agents take on distinct roles in security operations, from threat hunting to incident response. This system is designed to operate under the continuous governance of human cyber defenders, ensuring that while the software manages operational tasks, human oversight and accountability remain intact. As these agents learn and accumulate context about their operations with each incident, they progressively take on more decision-making responsibilities.

Launched in December 2024, this innovative model allowed Ontinue’s Agentic SOC to autonomously engage in investigations of Tier 2-level incidents, marking a significant first in the industry. The combined output of AI and human effort leads to a more cohesive security team that operates with speed and accuracy.

Achievements of the Ontinue Agentic SOC

The capabilities of Ontinue's Agentic SOC speak volumes about its efficacy:

• - Rapid Incident Investigation: The platform can autonomously investigate incidents within minutes, setting a new standard for responsiveness in cybersecurity.
• - Efficiency Improvements: By reducing mean investigation times by 50%, the platform significantly enhances efficiency, freeing security teams from the burden of manual oversight.
• - High Resolution Rates: Impressively, 99.5% of incidents are resolved without customer involvement, underscoring the system's effectiveness.
• - Prompt Response: For high-severity incidents, the average response time is maintained under nine minutes, allowing for swift action against potential threats.
• - Pre-approved Actions: The system also pre-approves 97% of response actions based on trust built through ongoing interactions with customers.

These metrics translate into tangible business outcomes, giving customers stronger security postures while allowing teams to refocus on strategic initiatives rather than being bogged down by alert fatigue.

Perspectives from Leadership

Moritz Mann, CEO of Ontinue, emphasized the significance of this recognition. “The cybersecurity industry doesn’t require mere AI features; it warrants a revolutionary operational paradigm for handling security effectively,” he stated. “This acknowledgment is a testament to the reassessment our teams undertook over the last couple of years, positioning AI from an auxiliary tool to a core operational asset.”

The Stevie Awards for Technology Excellence, which celebrate substantial contributions across various tech sectors, received over 700 nominations from organizations worldwide. This competitive context further elevates the achievement of Ontinue, as more than 180 professionals from diverse backgrounds participated in the selection process for this year's winners.

The Road Ahead for Ontinue

As Ontinue continues to integrate advanced AI capabilities with human expertise, its mission remains clear: to provide relentless, exceptional security services that meet the unique needs and environments of organizations they partner with. By ultimately delivering security operations that are not only accessible but actionable, Ontinue is poised to redefine standards in the cybersecurity realm continuously.

This recognition is just one more step in Ontinue's journey to making reliable and effective managed security operations a norm rather than an aspiration, reaffirming their commitment to innovation and operational excellence in the world of cybersecurity.

For further details about the Stevie Awards and a full list of winners, visit Stevie Awards.