DevRev Expands Its Horizons with a New Japanese Corporation
DevRev, Inc., headquartered in Palo Alto, California, has announced the establishment of DevRev Japan LLC, set to commence operations on September 18, 2025. This new entity, located in Shibuya, Tokyo, will be led by Minoru Henan as the Business Director, while Ei Saku Machida becomes the chairman. DevRev's move into the Japanese market underscores its commitment to providing innovative AI solutions tailored to local needs and accelerating the integration of AI technologies in various industries.
Background for Establishing the Japanese Corporation
With a focus on leveraging AI technology and data platforms, DevRev has received high praise across American, European, and Asian markets for its groundbreaking "Computer" solutions. Recognizing the increasing demand for high-quality support services and innovative product development in Japan, the establishment of a local entity will strengthen customer support and allow for enhanced engagement with clients seeking AI solutions that utilize knowledge graphs.
Key Client Implementations in Japan
DevRev Japan has welcomed three initial clients – Kokuyo Corp., Hokugin Software Co., and Macnica Inc. – who have adopted DevRev's AI platform to enhance their operational efficiency and customer experiences.
Kokuyo Corp. – Space Management System
Kokuyo has introduced a cloud-based solution designed to manage operations for rented office spaces, shared offices, and meeting rooms. By integrating AI agents into their workflow, Kokuyo can efficiently respond to the support needs arising from expanding user companies.
Hokugin Software Co. – Operational Efficiency Foundation
Hokugin aims to streamline operations through integrating structured data from systems, like project management tools, with unstructured data, such as emails and meeting minutes. This consolidated approach allows for improved data search and efficiency in business processes.
Macnica Inc. – Report Ninja
With the motto "Turning mass reports into profits with one click," this platform automates report generation and insight extraction. By enabling AI to instantaneously analyze large volumes of reporting data, Macnica continuously enhances their customer experience by rapidly relaying user inquiries to their development team.
Strengthening Sales Network through Partnerships
To bolster their presence in the Japanese market, DevRev has formed sales partnerships with Classmethod Inc. and Synthesy Co. By combining their consulting capabilities with DevRev's technology, these partnerships aim to deliver valuable services and solutions to a broader client base in Japan.
Customer and Partner Insights
Customers have expressed positive sentiments about the establishment of DevRev Japan.
Kokuyo’s Innovation Center Leader, Tomonori Noseko, stated: "We believe DevRev's AI platform will lead to improved quality and speed of our customer support through the collaboration of humans and AI. The establishment of a Japanese subsidiary will significantly contribute to building a new relational framework between DevRev and its clients in the Japanese market."
Hokugin's Executive Officer, Hirotaka Hori, emphasized the efficiency gained from adopting DevRev's platform, aiming for seamless collaboration between sales and tech teams to enhance customer interactions and decision-making speed.
Macnica’s AI & Digital Business Development Head, Kento Motomura, remarked on the significant increase in customer insight extraction after introducing DevRev's solutions, highlighting the transformation of latent customer needs into actionable insights.
From partner companies, Classmethod's Solutions Department Head, Nobuo Takeda, noted DevRev is key in addressing communication gaps faced by Japanese businesses. They aim to foster environments where clients can focus on core, creative activities through technological empowerment. Synthesy’s CEO, Masaki Matsuzaki, expressed that the collaboration with DevRev will maximize AI utilization across departments, ensuring effective transformations in business operations.
Vision of DevRev Leadership
Dheeraj Pandey, CEO of DevRev, expressed confidence in Japan becoming a leading AI nation, asserting that their quick establishment there is vital for understanding local insights. Henan, as the new head of DevRev Japan, emphasized the potential to unlock productivity through their innovative tools while supporting partners and customers alike to achieve continued growth and success.
Company Overview
DevRev, Inc., founded in 2020 and based in Palo Alto, California, develops and provides AI solutions aimed at reimagining teamwork and productivity in business.
URL: DevRev
Conclusion
The establishment of DevRev Japan is poised to catalyze a new era of collaborative AI innovation in Japan, ensuring enhanced service delivery, operational efficiency, and customer satisfaction across multiple industries. With key partnerships and strategic objectives, DevRev is set on a path to redefine AI engagement in the Japanese market.