Mews Revolutionizes Hospitality with DataChat Acquisition to Enhance AI-Driven Hotel Management

Mews and DataChat: A New Era in Hospitality Technology

Mews, a revolutionary operating system for the hospitality industry, has announced its acquisition of DataChat, a pioneering American company specializing in generative AI analytics. This strategic move is set to significantly accelerate Mews' goal of developing fully agent-based hotel technology. By leveraging intelligent agents that autonomously manage daily operations, enhance performance, and allow staff to focus on enriching the guest experience, Mews aims to position itself at the forefront of the hospitality industry's technological evolution.

Founded by a team of top-tier AI engineers and data scientists, DataChat has earned acclaim for its advancements in natural language processing (NLP) and data-driven automation across various sectors, including retail, financial services, and telecommunications. Their innovative Conversational Intelligence platform enables users to engage with their existing data using natural language, producing insights, workflows, and predictions seamlessly and without the need for intricate coding or technical skills.

According to Richard Valtr, the founder of Mews, "Every moment in the guest journey, from booking to checkout, generates valuable data. The hospitality sector is among the industries with the richest insights globally. The potential lies in unlocking this data to foster smarter operations." He further stated, “With DataChat's exceptional team and technology, we are moving beyond mere supporting systems to agile platforms that evolve in real time, learning from every interaction. This acquisition redefines Mews' mission towards shaping the future of agent-based hospitality."

The Future of Hospitality Management

The integration of DataChat into Mews’ technology stack will expedite the development of autonomous and semi-autonomous agents that will operate in critical areas such as reservation, sales, operational efficiency, revenue optimization, and guest experience. This advancement will empower brands to create seamlessly automated contextual experiences for their customers.

Viken Eldemir, CEO of DataChat, remarked, "We have developed technology that bridges human understanding with machine capabilities. By integrating conversational interfaces with automated data logic, we're building agents that understand intentions, analyze across multiple data sources, and act autonomously, heralding a new dimension of intelligence and personalization in hospitality. This means that hoteliers leveraging Mews technology can receive answers to their inquiries without needing to generate or interpret reports themselves."

Mews Ventures and Accelerating Innovation

Mews Ventures’ acquisition of DataChat underscores its commitment to making strategic investments that enhance the company's growing capabilities and market presence. With DataChat’s patented data analytics and natural language frameworks, Mews anticipates accelerating its AI roadmap to empower hotels in increasing revenue while optimizing operational costs.

As the hospitality industry leans towards automation and intelligent decision-making, Mews is strategically positioning itself at the helm of the next wave of technology with a continuously learning, AI-driven agent-based management system that aims to make the world a more hospitable space.

About Mews

Mews stands as a leading platform in the dawn of a new era for hospitality, servicing over 12,500 clients across more than 85 countries. The Mews Hospitality Cloud is crafted to streamline operations for modern hoteliers and female hoteliers alike, transform guest experiences, and foster profitability. Some notable clients include BWH Hotels, Strawberry, The Social Hub, and Airelles Collection. Mews has garnered accolades from the Hotel Tech Report as the best PMS in 2024 and 2025, and as one of the best workplaces in hotel technology for 2021, 2022, 2024, and 2025. Furthermore, Mews has secured $410 million from investors including Goldman Sachs Alternatives, Kinnevik, and Tiger Global Management to revolutionize the hospitality landscape. For more information, please contact Mews' press team at [email protected]