#USA #Chicago #TeleRay #Smart Room #Ascom

TeleRay and Ascom's Strategic Partnership

In a significant development for healthcare technology, TeleRay and Ascom have announced their partnership to integrate TeleRay’s virtual care solutions with the Ascom Telligence® Nurse Call system. This collaboration aims to enhance smart room initiatives, creating a more cohesive and efficient healthcare environment.

The Essence of the Integration

This new integration seeks to connect virtual clinicians and patient observers with bedside care teams to improve coordinated patient care. TeleRay's platform, known for its capabilities in telehealth and clinical collaboration, will be merged with Ascom's well-established nurse call system. In doing so, they aim to streamline communication between virtual care providers and nursing staff, ensuring that patients receive timely and effective assistance.

Timothy Kelley, Chief Strategy Officer of TeleRay, emphasized the importance of this integration. He stated, "Virtual care should not force clinicians to pick between patient interaction, clinical data review, and communication with the healthcare team." The combined technologies will allow authorized healthcare personnel to access and discuss crucial patient information while ensuring that patient care is consistently prioritized.

Enhancing Patient Experience

The collaboration provides significant enhancements over conventional video communication systems. Unlike typical platforms that only offer video calls, TeleRay allows clinicians to include vital medical images, lab results, and other relevant information during virtual consultations. This capability not only improves the quality of patient interactions but also enriches discussions involving families and other caregivers.

The Ascom Telligence system supports a connected patient-room experience, where caregivers can communicate effectively, share information, and respond more swiftly to patients' needs. This is crucial in today’s healthcare landscape, where the efficiency and speed of responses can significantly impact patient outcomes.

Driving Smart Room Initiatives Forward

With this partnership, hospitals can enhance their capabilities for integrated care workflows in patient rooms. Some of the expected benefits include:

• - Improved Communication: Enables virtual nurses and bedside staff to work collaboratively through a unified communication workflow.
• - Timely Responses: Ensures that any patient concerns can be quickly addressed, promoting safety and comfort.
• - Access to Critical Data: Virtual care teams can access essential clinical information during patient consultations, enhancing decision-making processes.
• - Streamlined Processes: Reduces the need for switching between multiple communication systems, making interactions more efficient.
• - Engagement of Families: Supports discussion around care plans and discharge preparations with patients and their families, ensuring they are informed and involved in care decisions.

Conclusion: A Vision for Future Care

As TeleRay and Ascom work together, they are laying the groundwork for a more connected healthcare environment where both virtual and in-person care can coexist and support each other. This integration signifies a transformative step towards creating smarter patient rooms that leverage technology to optimize care delivery.

David Gutillo, Ascom Americas’ Director of Healthcare Solutions, remarked, "By bringing together caregivers, data, and communication tools, we can create a seamless virtual and on-site clinical collaboration environment." This integrated approach represents a commitment to advancing healthcare technology and improving patient experiences, positioning both TeleRay and Ascom as leaders in the field of connected healthcare.