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Quarterhill's Transition of TxTag to HCTRA: A Milestone in Toll Management

On March 14, 2025, Quarterhill Inc., a frontrunner in intelligent transportation solutions, achieved a significant milestone by successfully transitioning about one million TxTag user accounts to the Harris County Toll Road Authority (HCTRA). This strategic move aims to streamline operations and enhance the overall customer experience for drivers across the Austin and Houston regions.

Quarterhill has been a key technological ally to HCTRA since 2002, and in 2017, they upgraded the authority’s back office to a cutting-edge system. This advancement included the development of the RiteHorizon™ solution, a multi-tenant back office structure designed to process transactions for multiple agencies. The robust internal control system implemented allows for precise tracking of transactions and revenue reporting, categorized by agency, facility, plaza, and lane. Notably, HCTRA now manages transactions for six agencies with diverse policies and customer service levels, making the integration of TxTag accounts seamless.

Data from the Texas Department of Transportation (TxDOT) has shown that 60% of transactions from TxTag customers occurred on HCTRA-managed roads. By shifting user account management to HCTRA, TxDOT aims to enhance operational efficiency, consolidating customer service and support to create a more unified experience for drivers. The change will allow TxTag customers to continue using their existing tags under the new integrated service.

The back-office architecture designed by Quarterhill was crucial not only for operational efficiency but also for ensuring TxTag customers experience HCTRA’s high-quality service. This collaboration marks a pivotal development in advancing simpler and more efficient transportation solutions in Texas.

Chuck Myers, CEO of Quarterhill, expressed pride in supporting the integration, emphasizing how sophisticated technology can enhance inter-agency collaboration, streamline operations, and elevate the driver experience. “As these communities transition under HCTRA's expert management, backed by Quarterhill's innovative systems, the benefits are evident—improved efficiency, integrated customer support, and a strong basis for future developments in toll road management,” he stated.

Future Outlook for Quarterhill and HCTRA

Quarterhill continues to provide cutting-edge tolling and enforcement solutions within the Intelligent Transportation System (ITS) industry, striving for technology-driven leadership globally. The company is committed to organic growth through its tolling and enforcement sectors and pursuing strategic acquisitions to leverage growth opportunities within ITS and associated markets. The company's shares are traded on the TSX under the symbol QTRH and on the OTCQX Best Market as QTRHF.

Quarterhill remains optimistic about its future prospects, although it acknowledges the inherent risks associated with forward-looking statements. These include market demand for its products, competitive pressures, technological advancements, and various economic conditions. With its experience, Quarterhill is poised to continue driving innovation in toll management systems, ensuring that users of TxTag and other services receive enhanced support and efficiency moving forward.

As the transportation infrastructure in Texas evolves, the partnership between HCTRA and Quarterhill stands as a testament to effective collaboration in the pursuit of smarter, more efficient transportation solutions. This strategic transformation not only benefits everyday commuters but also lays the groundwork for future advancements in toll management technology.