ZEISS Customer Experience Center Reopening
The ZEISS Customer Experience Center, located in the Kojimachi area of Tokyo, is set to undergo a significant transformation, reopening its doors on February 18, 2026. This revitalization focuses on expanding its display of medical equipment and technologies, catering to the growing demands for digital solutions and minimally invasive treatments in the healthcare sector.
A New Chapter for ZEISS
As a global leader in medical optical technology, Carl Zeiss Meditec Japan aims to provide healthcare professionals with improved access to the latest surgical solutions and technologies in a clinical-like environment. With the onset of digitalization in medicine, there is an urgent demand for more intuitive and efficient medical practices. The newly revamped ZEISS Customer Experience Center will serve as an extensive showroom where medical staff can directly engage with cutting-edge technologies, fostering a hands-on understanding of innovations in the medical field.
Vincent Mathieu, President and CEO of Carl Zeiss Meditec, commented, "The reopening of the ZEISS Customer Experience Center is a pivotal moment allowing healthcare professionals to deeply experience ZEISS's innovative medical technologies. In light of the increasing need for digitalization and minimally invasive treatment, we are committed to delivering solutions that address the evolving challenges in the clinical environment. We are confident that the center will contribute significantly to solving issues faced by medical professionals."
What’s New at the Center?
The revamped center will prominently feature key products from the medical devices sector, aimed at enhancing the clinical workflow and introducing healthcare workers to advanced surgical options. Highlights of the exhibit will include:
- - ARTEVO 850 (Ophthalmic Surgical Microscope): As ZEISS's first digital ophthalmic surgical microscope, this device offers high-resolution visualization through a 4K 3D monitor, setting a new standard for heads-up surgery. This technology allows for enhanced precision and artistry in ocular surgeries. For further details, you can visit the dedicated site here.
- - KINEVO 900 S (Microsurgery Microscope): This state-of-the-art surgical microscope employs advanced 4K 3D digital imaging, allowing surgeons to visualize subtle anatomical differences and color contrasts in tissues. Additionally, the incorporation of AI-assisted robotics aims to facilitate hands-free operations, enhancing surgical efficiency. More information about this product can be found here.
Visitor Information
Center Details
- - Name: ZEISS Customer Experience Center (Meditec Area)
- - Opening Date: February 18, 2026 (Wednesday)
- - Location: 2nd Floor, Kojimachi Office, Chiyoda City, Tokyo
- - Target Audience: Healthcare professionals (by appointment only)
- - Experiences Offered: Exhibition of the latest surgical microscopes, product demonstrations, and hands-on experiences. Interested parties should contact their respective sales representatives to arrange visits.
About ZEISS
Founded in Germany in 1846, ZEISS is a leading international company utilizing optical technology across various sectors. In Japan, there are three ZEISS entities: Carl Zeiss Corporation, Carl Zeiss Meditec Corporation, and Carl Zeiss Vision Japan Corporation. Their operations span four segments: semiconductor manufacturing technology, industrial quality and research, medical technology, and consumer market, with annual revenues exceeding 10 billion Euros. Currently, ZEISS invests 15% of its revenue in research and development, continuing to foster innovations globally spanning over 50 countries. The owner, the Carl Zeiss Foundation, is one of Germany's largest foundations focused on promoting science.
About Carl Zeiss Meditec
As part of ZEISS's medical technology division, Carl Zeiss Meditec provides comprehensive solutions supporting the diagnosis and treatment of eye diseases while also delivering visual solutions in the field of microsurgery. Leveraging advanced medical technology and innovation, ZEISS is committed to supporting healthcare professionals through a broad range of applications.
For more information, visit our corporate site at
ZEISS Meditec or check our press release site
here.