Qualtrics Sets New Standards with International Security Certifications for AI Systems

Qualtrics Secures Top International Security Certifications for AI

In a significant stride, Qualtrics, an industry leader in experience management, has proudly announced its achievement of the ISO IEC 42001:2023 certification. This certification marks a milestone as it is the world’s first international standard governing the responsible design, development, and deployment of artificial intelligence (AI) systems. The certification aligns with the growing need for trust in AI technologies as organizations increasingly adopt them.

The Importance of Trust in AI

As businesses integrate AI into their operations, assurance in the security and ethical practices of AI providers becomes critical. Achieving the ISO 42001 certification serves as an important validation for Qualtrics, demonstrating its robust frameworks and governance that uphold the highest standards of security, privacy, and ethical considerations within its AI systems. This framework ensures that customer data is handled with the utmost integrity, providing organizations with the confidence they need to implement AI-driven solutions.

Complementing Standards for Enhanced Security

In addition to the ISO certification, Qualtrics has also secured the FedRAMP High designation for its AI capabilities within the Qualtrics Experience Management Platform. This is the U.S. government’s most stringent cloud security standard, affirming that Qualtrics meets the stringent requirements necessary for processing sensitive government data. Only a select group of companies have achieved this level of authorization, placing Qualtrics among elite cloud service providers recognized for their commitment to security.

A Commitment to Continuous Improvement

Assaf Keren, Chief Security Officer at Qualtrics, emphasized the importance of these certifications in creating a trust-based foundation for AI. He stated, “Trust is the foundation of AI. That’s why we’ve secured both ISO 42001, the global standard for responsible AI, and FedRAMP High, the U.S. government’s top-tier security approval. For our customers, this means you can deploy Qualtrics AI on your most critical projects with absolute confidence, knowing your data is protected.”

This commitment to security is a continuous effort at Qualtrics, as the company consistently enhances its security measures to address the evolving needs of various organizations.

About ISO 42001

The ISO/IEC 42001:2023 standard is a pioneering set of guidelines initiated by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). It provides comprehensive frameworks for responsible AI management, addressing essential aspects such as security, privacy, transparency, and ethical considerations. By implementing this standard, organizations can not only comply with regulatory requirements but also improve their AI management systems systematically.

Understanding FedRAMP High

FedRAMP (Federal Risk and Authorization Management Program) is a U.S. government initiative that standardizes security assessment, authorization, and continuous monitoring for cloud products and services. The FedRAMP High baseline represents the most rigorous authorization level intended for systems managing sensitive unclassified government data. Qualtrics achieving the FedRAMP High authorization confirms that its AI services fulfill over 400 stringent security controls necessary for data protection.

Conclusion: A New Era for AI Solutions

The dual accolades of ISO 42001 and FedRAMP High not only bolster Qualtrics' reputation but also empower organizations globally. With these certifications, businesses can confidently innovate and leverage Qualtrics AI technologies, assured that responsible practices and top-tier security measures are in place.

For more information about Qualtrics’ latest certifications and efforts in maintaining high-security standards, visit the Qualtrics Trust Center.