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Centric Software Celebrated for Excellence in Digital Commerce

Centric Software® has made a significant mark in the realm of digital commerce, recently earning recognition in the 2025 Gartner® Hype Cycle™ for Digital Commerce. This acknowledgement underscores Centric's commitment to providing outstanding solutions in the evolving world of retail and e-commerce. Positioned under the Product Experience Management (PXM) category, Centric Software’s innovative offerings demonstrate a vital shift in how brands can adapt to increasingly complex digital marketplaces.

Founded more than four decades ago, Gartner is a well-respected technology research and consulting firm, renowned for offering actionable insights to executives globally. The firm’s 2025 Hype Cycle includes evaluations of technologies crucial for organizations aiming to enhance their digital commerce strategies. Centric Software’s inclusion in this prestigious list is a testament to its cutting-edge approach to Product Experience Management.

What is Product Experience Management?

According to Gartner, Product Experience Management (PXM) consists of applications and capabilities designed to refine the creation, delivery, and analysis of product content across multiple channels. This framework complements existing systems like Product Information Management (PIM) and Digital Asset Management (DAM), which serve as essential components of a robust PXM strategy.

The comprehensive features offered by Centric PXM include multi-channel feed integrations, ensuring that consumers access accurate and detailed product information across diverse marketplaces. Moreover, Centric’s Digital Shelf Analytics (DSA) provides real-time insights, enabling brands to make informed decisions throughout the sales cycle, thus optimizing customer engagement and driving up sales conversions.

Essential Capabilities of Centric PXM

The recognition from Gartner highlights not just the technological innovations brought by Centric Software but also the platform’s ability to meet the modern demands of digital commerce. By leveraging PXM, brands can enhance content delivery and ensure consistency across various touchpoints. The goal is to empower retailers to provide rich and accurate product data, which in turn fosters a superior customer experience and encourages repeat purchases.

Centric PXM integrates critical capabilities, including:

• - Product Information Management (PIM): Streamlining product data.
• - Digital Asset Management (DAM): Managing digital content efficiently.
• - Content Syndication: Ensuring wide distribution of product information.
• - Digital Shelf Analytics (DSA): Capturing feedback and performance insights.

These features enable brands to adapt swiftly to market changes, responding effectively to consumer questions and preferences.

The Importance of Accurate Product Information

In the digital commerce landscape, clarity and precision are paramount. Accurate product information not only captivates potential customers but can also significantly affect sales trajectories. By prioritizing PXM, brands are equipped to captivate consumers, which is vital for enhancing customer loyalty and facilitating repeat business.

Chris Groves, CEO of Centric Software, remarked on the significance of this recognition, stating, "Being featured on Gartner’s Hype Cycle for Digital Commerce accentuates the strategic innovations that Centric PXM brings to brands navigating complex e-commerce ecosystems."

Why Choose Centric Software?

Centric Software’s market-driven solutions boast the highest user adoption and satisfaction rates in the industry. The effectiveness of their platform is further demonstrated by the ability to improve productivity by up to 50% and reduce time-to-market by 60%. The Centric PLM, Centric Planning, Centric Pricing & Inventory, and Centric Market Intelligence are just a few of the solutions designed to optimize various facets of product development and sales operations.

As the retail landscape continues to evolve, embracing cutting-edge solutions like Centric PXM is crucial for achieving strategic objectives within an increasingly competitive digital marketplace. With its innovative tools and commitment to excellence, Centric Software is well-positioned to lead the transformation of how products are managed and marketed in the digital era.

Conclusion

The recognition of Centric Software in the 2025 Gartner Hype Cycle is more than an accolade; it is an affirmation of the company’s resilience and innovative spirit in the fast-paced digital commerce environment. Brands looking to thrive in e-commerce must consider leveraging solutions like Centric PXM to not only elevate their operations but also enhance their overall customer experience.