Introduction of Safety Confirmation Service 2 by Toyokumo
Toyokumo Inc., a cloud service provider based in Shinagawa, Tokyo, has announced the formal implementation of its Safety Confirmation Service 2 at Summit Inc. Headquartered in Suginami, Tokyo, Summit is led by President Tetsuya Hattori. This collaboration aims to establish an effective safety confirmation system that is accessible to all employees, irrespective of language barriers.
Background and Issues
In 2015, Summit developed a Business Continuity Plan (BCP) but realized through ongoing training that there was a need to revise it for more practical, actionable strategies on the ground. A critical concern was how to maintain contact with employees during disasters. Previously, communication relied heavily on phone calls. This raised significant worries, especially about the difficulty of getting in touch during late-night emergencies.
With over 18,000 employees, the necessity for a common, easily used communication tool became increasingly evident, prompting the serious consideration of implementing a safety confirmation system.
Decision to Implement Toyokumo’s Service
The primary factors behind Summit's decision to adopt this service were its intuitive usability and the robust server stability that ensures reliable operation during emergencies.
In chaotic situations, staying calm and navigating complex systems can be challenging. Therefore, a simple design that allows for easy operation is essential. During simultaneous training exercises with Toyokumo’s Service 2, many users accessed the system simultaneously without issues, showcasing its high stability and connectivity.
Additionally, the multi-language support was a significant factor in the decision-making process. With hundreds of Vietnamese interns working at Summit, the need for a system that accommodates multiple languages was crucial. The ability to set forms in Japanese, English, and Vietnamese is vital for safeguarding employees’ lives.
Expected Benefits and Future Utilization
Summit aims to establish a structure that allows for quick verification of all employees' safety through the service. Leveraging the multilingual safety confirmation forms will enable effective information sharing across language barriers, which is expected to be a life-saving measure for its diverse workforce.
Comments from Tetsuya Hattori, President of Summit
Initially, the safety confirmation system designed in 2015 required collecting individual email addresses, which made implementation extremely challenging for over 10,000 employees. Realizing the necessity of this system led to Summit’s decision, particularly as competitor firms began adopting similar solutions.
The modern era allows for easy access through smartphone applications without needing email addresses, significantly lowering the barrier for employee participation, which was a pivotal factor in this decision.
Looking ahead, Summit intends to ensure a reliable information delivery system for employees from diverse backgrounds and work styles during emergencies, thus protecting their safety.
About Safety Confirmation Service 2
Toyokumo's Safety Confirmation Service 2 is a corporate safety confirmation system that supports over 4,000 companies as of October 2024. It emphasizes prompt business recovery after disasters, not just confirming safety but also facilitating subsequent response measures and information sharing through features like bulletin boards and messaging.
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Company Overview: Summit Inc.
Founded in 1963, Summit operates 124 supermarkets across Tokyo, Kanagawa, Saitama, and Chiba Prefectures.
- - CEO: Tetsuya Hattori
- - Established: July 1963
- - Website: Summit Supermarket
- - Business Activity: Supermarket chain
Company Overview: Toyokumo Inc.
Toyokumo is a SaaS company that offers easy-to-use cloud services, emphasizing accessibility and user-friendly interfaces.
- - Company Name: Toyokumo Inc.
- - CEO: Yuji Yamamoto
- - Established: August 2010
- - Website: Toyokumo
- - Stock Exchange: Tokyo Stock Exchange Growth Market (Code: 4058)
- - Business Activity: Development and provision of cloud services, development, and operation of new services.
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