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DXC Technology Enhances Insurance Operations with Innovative Solutions

In a significant push towards modernization within the insurance industry, DXC Technology (NYSE: DXC) has unveiled a series of initiatives aimed at transforming insurance operations and enhancing productivity. These enhancements were announced during the DXC Connect Insurance Executive Forum held in London on October 7, 2026. As a leader in enterprise technology, DXC is focusing on providing insurers with innovative solutions that facilitate the integration of artificial intelligence (AI) while maintaining the integrity of existing operational frameworks.

The new capabilities being rolled out support the broader strategy of DXC, which revolves around its Protect, Extend, Transform initiative and Smart AI methodology. These efforts are geared towards enabling insurers and brokers to improve their operational frameworks, unlock new opportunities with AI, and satisfy evolving market demands without compromising the systems on which they rely.

A Promising Platform for Modernization

A significant focus for DXC is the continuous evolution of its Assure Platform. This platform provides a governed environment for modernization and innovation, facilitating a more integrated approach to insurance operations. DXC’s Assure Architecture strategy combines critical components of services, integrations, and Smart AI, enabling insurers to enhance their resilience and operational control.

One of the crucial innovations in this platform is the introduction of the Assure Configuration Manager. This new tool is designed to streamline the configuration, assembly, and deployment of Assure Architecture components. By utilizing low-code, configuration-driven deployment methods, DXC seeks to minimize the complexity involved in implementing new capabilities, allowing clients to respond swiftly to evolving business needs. As a result, insurers gain faster access to digital services, automation, and solutions aligned with their priorities.

Workflow Improvement Through Smart Applications

The modernization of key operations within insurance necessitates enhanced access to information, improved visibility across processes, and the capability for quicker, more consistent decision-making. To meet these requirements, DXC has developed Assure Smart Apps, which are designed to automate workflows and optimize information sharing within the insurance business.

These Smart Apps are tailored to work in conjunction with existing systems, enabling insurers to focus on specific business objectives, showcase measurable value, and progressively expand their capabilities across various domains, including underwriting, claims, broking, and distribution. Since their introduction last year, the adoption of Smart Apps has rapidly surged, with over 450 insurers benefiting from their automation capabilities. DXC's reach now extends to more than 275 customers who are leveraging these apps to streamline operations, with an impressive 750,000+ automated transactions and over two million pages digitized annually.

Strengthening Operations in the London Market

In addition to advancements in its platform, DXC Technology is reinforcing its offerings within the London Market, catering specifically to the needs of brokers and insurers. With a focus on enhancing connectivity, visibility, and operational control, DXC aims to modernize essential workflows that define this critical sector of the insurance market.

The integration of operational frameworks, powered by the Assure Platform and specific capabilities from the London Market Core Platform (LMCP), is designed to elevate the scale, security, and overall operational functionalities of insurer operations. This strategic move will not only enhance the movement of information across the market but will also protect the reliability that the industry hinges on.

The application of Assure Architecture and Workflow Assistant tools is expected to vastly improve the tracking and management processes within the London Market. By ensuring resilience and operational certainty, DXC aims to meet the high expectations of market participants while simultaneously streamlining workflows to adapt to ever-evolving business challenges.

In conclusion, DXC Technology’s latest initiatives in redefining insurance operations illustrate a commitment to aiding insurers in navigating modernization, integrating AI efficiently, and boosting productivity. As these changes take root, the insurance industry is poised to enter a new era of operational excellence and strategic innovation.