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Genpact and AWS Collaboration: Enhancing AI Adoption

In a move set to revolutionize the landscape of artificial intelligence (AI) application in business, Genpact (NYSE: G) has unveiled a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS). This multi-year partnership aims to accelerate AI adoption across diverse industries and empower decision-makers ranging from CFOs to operations leaders.

Unlocking AI Potential for All Business Functions

Historically, access to advanced AI technologies has predominantly rested within IT departments, often making it difficult for other business leaders to leverage these powerful tools. However, this collaboration simplifies the pathway to integrating AI into everyday decisions, allowing business leaders to innovate and drive efficiencies directly within their respective domains.

Murat Aksu, Genpact's Global Leader for Partnerships, articulated the essence of this collaboration: "Our collaboration with AWS is focused on bringing AI innovations directly to the forefront of decision-making across every line of business." This initiative breaks traditional barriers, ensuring that both executives and operational leaders can draw insights from AI-driven data analysis and solutions.

Tailored AI Solutions for Diverse Industries

Reflecting on the benefits of the partnership, Bob Guilmette, CIO of Revol One Financial, shared, "Thanks to this collaboration, we've become a fully cloud-native fixed-annuity provider. We are streamlining operations and enhancing digital customer experiences with AWS and Genpact's expertise, setting the stage for sustainable growth."

By democratizing access to AI capabilities, Genpact and AWS are creating tailored solutions designed to meet the distinct needs of various functions—thereby promoting agile and efficient problem-solving. Some of the offerings available through this collaboration include:

• - ContactUs.Ai: An AI-powered customer experience solution that enhances user interaction.
• - Property Contents Claim Solution: Utilizing generative AI, this solution facilitates a seamless digital experience from inventory creation through to settlement.
• - riskCanvas Discovery: Aimed at financial institutions, this solution empowers improved processes and automation while integrating generative AI for financial crime prevention and compliance.

Driving Ahead with Innovative Technologies

Rima Olinger, Managing Director of North America partners at AWS, emphasized the significance of this partnership: "Genpact's industry expertise and advanced technology capabilities make them a valuable partner in helping organizations harness AI effectively." This collaboration stands as a testament to the belief that AI can drive transformative change in various sectors, ultimately providing greater value to customers.

With nearly 1,000 certified AWS professionals, Genpact proves its commitment to unlocking the full potential of AWS services. The partnership seeks not only to enhance operational efficiencies but to also position its clients competitively in their respective markets.

In conclusion, the collaboration between Genpact and AWS is more than just a strategic move; it represents a shared vision to revolutionize business operations through AI. As organizations continue to evolve and adapt to the digital landscape, the tools and insights from this partnership will undoubtedly play a pivotal role in shaping their futures. To find out more about how this collaboration is helping enterprises across different sectors, click here.