#Iceland #Keflavík #Icelandair #Keflavík Airport #Mappedin

Transforming the Airport Experience with Mappedin

The collaboration between Keflavík International Airport and Icelandair, powered by Mappedin’s innovative indoor mapping technology, marks a significant advancement in airport experiences. This partnership is set to enhance the way passengers navigate the airport, improving operational efficiency, and opening up new business opportunities in the airline industry.

A Unified Passenger Experience

At the heart of this collaboration lies Mappedin’s sophisticated platform, designed explicitly to streamline the airport navigation process for travelers. Sigurður Pétur Oddsson, Commercial Airport Development at Keflavík International Airport, expressed enthusiasm for this partnership, noting, “We are excited to work together with Mappedin to elevate the passenger experience to a new level.” The aim is to provide a seamless travel experience that combines top-notch service with commercial growth opportunities. This innovative platform offers real-time information to passengers about their surroundings, helping them find amenities and navigate the airport more efficiently.

Solutions for Operational Efficiency

The partnership promises to tackle common industry challenges, particularly those arising from disjointed and inaccurate platform information. By creating a collaborative ecosystem among airports, airline carriers, and technology partners, Mappedin is set to redefine the passenger journey. Key features include:

• - Real-Time Navigation: Passengers will benefit from up-to-date gate and route information, allowing for confident navigation throughout their airport experience.
• - Dynamic Updates: Information regarding security wait times, parking availability, and shuttle services will be integrated into the platform for immediate assistance.
• - Multilingual Support: Offering support for over 40 languages, including Icelandic, the platform aims to cater to the diverse spectrum of international travelers.

Meeting Global Standards

Beyond enhancing the guest experience, the initiative ensures adherence to international accessibility standards. By prioritizing user-centric design, Mappedin aligns with global best practices to create a travel environment that is inclusive for all passengers.

Leveraging Commercial Opportunities

With the progress of retail and non-aviation revenue models, recognizing the potential for increased income is paramount. Through Mappedin's digital mapping solutions, Keflavík Airport aims to enhance engagement with retail spaces, dining options, and advertising, resulting in greater commercial viability. Increased visitor traffic and stronger engagement translate to cost savings and lower operational overheads for the airport.

Why This Matters

Yuval Kossovsky, Managing Director of Transportation at Mappedin, emphasizes the importance of innovation in enhancing airport experiences and business outcomes. He states, "The map is no longer just a nice-to-have, but a critical element where seamless travel meets improved business outcomes."

This major step for Keflavík Airport signals a commitment to integrating cutting-edge technology that not only enhances passenger satisfaction but also ensures a streamlined workflow for airport operations.

Future Vision

As this initiative unfolds, the integrated solutions will be rolled out across various platforms, including mobile apps and in-airport kiosks. This technology-driven approach promises to reshape how passengers experience travel, making airports more accessible, manageable, and enjoyable.

For more information about Mappedin's solutions for airports, visit mappedin.com/industries/airports. To learn more about Keflavík International Airport, check out kefairport.com, and for insights on Icelandair, head to icelandair.com.

With impactful partnerships like these, the future of airport travel looks brighter than ever.