Alkami's Upcoming Webinar: Transforming Banking Experiences with Anticipatory Strategies
Alkami Technology, Inc. is gearing up for a significant event in the banking sector.
On May 14, 2026, at 2:00 PM ET, the company will host a webinar titled
"Anticipatory Banking Starts Here: A Practical Path Forward", in collaboration with Credit Union Times. This session promises to deliver insightful discussions on the evolution of banking services from a reactive to a proactive model, crucial for enhancing the client experience in today’s digital landscape.
The Need for Transformation in Banking
In an era where customer expectations are continuously rising, financial institutions are under pressure to strengthen relationships with their account holders. Transitioning from traditional reactive service models to more anticipatory approaches is essential. However, many organizations are grappling with challenges stemming from disconnected systems across various banking aspects, including online services, account management, and marketing. This disconnection can result in frustrating user experiences that lack the cohesiveness needed for success.
What to Expect from the Webinar
During the session, industry experts from leading financial institutions are set to share their strategies and insights on how to connect disparate systems for a more seamless digital banking experience. Notable speakers include:
- - Nick Bandoch, Senior Vice President and Chief Brand Officer at Tri City National Bank
- - Amy Krasikov, Vice President of Digital Experience at Raiz Federal Credit Union
- - Kimberly Schmidt, Vice President of Digital Services at Educators Credit Union
- - George Dow, Senior Director of Solution Architecture at Alkami
These experts will elaborate on how they have undertaken digital transformations in a phased and practical manner, ensuring operational continuity while implementing change. This provides a blueprint for other organizations aiming to modernize their services.
Key Takeaways for Attendees
Attendees can anticipate learning:
1. How to cultivate an organizational mindset focused on service delivery and client engagement.
2. Approaches to redesigning the digital entry points of their institutions to capture client interest earlier in the journey.
3. Insights on forecasting client needs more effectively.
4. Examples of successful phased integration without disrupting existing operations.
5. Guidance on initiating immediate improvements that can have a substantial impact on client relations.
This webinar is especially pertinent for leaders within credit unions and banks who are tasked with driving digital strategies, enhancing member experiences, and managing marketing and operational frameworks.
Alkami's Vision for the Future
Alkami has been tirelessly working to unify the account holder journey, focusing on account opening, digital banking, and integrated marketing solutions. Their Digital Sales & Service Platform is designed to consolidate these processes, aiming to reduce fragmentation and improve operational visibility. George Dow notes,
"Many financial institutions have the foundational tools necessary to acquire and serve account holders, but often these tools are not designed to work in harmony. By linking these systems, banks can proactively meet client needs and generate timely and relevant experiences."
Registering for the Webinar
For those interested in joining the discussion on advancing anticipatory banking strategies, registration is open
here. Additionally, participants will have the opportunity to learn more about Alkami's Digital Sales & Service Platform and request a demo through their website.
About Alkami
Alkami Technology, Inc. specializes in providing a comprehensive digital sales and service platform for banks and credit unions across the United States. Their solutions are integrated to support seamless onboarding, engaging digital banking experiences, and effective data-driven marketing strategies. As banking moves toward a future shaped by anticipatory services, Alkami is dedicated to equipping financial institutions with the tools necessary to meet evolving demands and drive growth.
This webinar represents not just an opportunity for knowledge sharing but also a step toward fostering a more integrated and responsive banking environment.