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Pivot Point Consulting: Leading the Charge in Managed IT Services

Pivot Point Consulting, a subsidiary of Vaco, has been awarded the prestigious title of #1 Best in KLAS for Managed IT Services for 2025, marking a noteworthy milestone as it is their third consecutive year of receiving this accolade. This recognition not only highlights the firm's exceptional performance over the years but also positions them as a trusted partner in the healthcare IT landscape.

The Significance of KLAS Rankings

KLAS Research is a renowned organization known for providing comprehensive insights into the healthcare IT market. Their rankings are based on extensive surveys and feedback from healthcare professionals, allowing organizations to gauge the performance of IT software and service providers effectively. Being recognized as the best by KLAS reflects sustained excellence and customer satisfaction across numerous market segments.

Rachel Marano, the President of Pivot Point Consulting, expressed her gratitude towards their clients, saying, "Winning Best in KLAS once is an achievement; twice is a trend. Three times is a statement." This statement underscores the importance of consistent performance in delivering value to clients, reinforcing the idea that the firm has successfully created a differentiated experience for its customers.

Addressing Healthcare Challenges

In the context of ongoing labor shortages and resource alignment issues faced by healthcare organizations, the demand for Managed Services is surging. These services provide an efficient means to scale healthcare teams, address resource scarcity, and control hiring costs.

Molly Kalinowski, Managed Services Leader at Pivot Point Consulting, emphasizes the urgency of the situation: "Health systems are seeking new ways to improve operational efficiencies and maximize revenue." With the healthcare industry undergoing rapid changes, Pivot Point has effectively streamlined IT fundamentals to ensure clients receive exceptional and consistent value in their operations.

Advanced Solutions Offered

Pivot Point Consulting’s offerings extend beyond Managed IT Services, encompassing a range of specialized services such as analytics, artificial intelligence (AI), electronic health records (EHR), enterprise resource planning (ERP), IT advisory, digital transformation, and cybersecurity. Their team of award-winning experts collaborates with healthcare providers, payers, and technology organizations to deliver tailored solutions that drive efficiency and innovation.

The firm has seen continuous recognition from KLAS, leading to accolades such as Best in KLAS Managed IT Services (2023-2025), Best in KLAS Technical Services (2024), and #1 Overall IT Services Firm (2020, 2022). These accolades build a comprehensive narrative of their growth and commitment to their clients’ success.

Conclusion: Looking Ahead

As the healthcare landscape continues to transform, Pivot Point Consulting stands poised to lead the way in Managed Services. Their proven track record with the KLAS rankings reaffirms their position as a key player in the industry. Moving forward, they are keen to engage with more healthcare organizations at events such as ViVE and HIMSS to discuss their unique approaches in helping clients strengthen their IT foundations while achieving cost savings between 5-30%.

For more information about the innovative solutions offered by Pivot Point Consulting, visit pivotpointconsulting.com. Together, we can build a more effective healthcare system leveraging the best of technology and resources.