How QEEQ Ensures a Smooth Car Rental Experience for Japanese Travelers Abroad

Introduction

QEEQ (Kick) has emerged as a go-to platform for Japanese travelers looking to rent cars overseas. Its comprehensive guide on rental procedures helps even beginners navigate the complexities of car rental, ensuring an enjoyable driving experience abroad.

The Process of Renting a Car at the Airport

To simplify overseas car rental, QEEQ outlines crucial steps from booking to return, ensuring users feel at ease navigating through unfamiliar territories.

Step 1: Make a Reservation

Travelers can swiftly select their preferred vehicle type and rental plan through the QEEQ official website or app. The platform also offers a price drop protection feature, allowing users to automatically rebook at a lower rate if prices decrease after their initial reservation.

Step 2: Arrival and Notification

Upon arrival at the airport, users should contact the rental service using a dedicated LINE app or phone number. QEEQ has Japanese-speaking staff ready to assist at select airports, ensuring seamless communication.

Step 3: Procedures at the Rental Counter

At the rental counter, users need to present their passport and driver's license. If required, an international driving permit should also be shown. It's essential to review insurance options and fuel policies during this step to ensure all requirements are fulfilled.

Step 4: Vehicle Inspection

Before accepting the vehicle, customers should inspect both the exterior and interior, documenting any existing damage with photographs. It is also recommended to verify the presence of navigation systems and ETC cards for convenience during travels.

Step 5: Return Process

Prior to returning the vehicle, it is wise to confirm the gasoline refill policy, return location, and operating hours. Documenting the vehicle's condition with photos can be beneficial in resolving any disputes that may arise.

Tailored Support for Japanese Travelers

QEEQ’s commitment to excellent customer service shines through its dedicated Japanese-speaking support team. Offering 24/7 chat assistance, travelers feel secure knowing help is just a message away, regardless of the time or situation.

On-Location Support

In certain regions, QEEQ provides complimentary services where local Japanese-speaking staff welcome travelers at the airport. They accompany users through all necessary procedures, easing their journey with helpful tips on navigation and local hotspots.

Free English Translation Document

For travelers without an international driving permit, QEEQ issues a translation of the Japanese driver's license for free, enabling car rental in over 200 countries. This can save time and costs that would typically go into obtaining this document while abroad.

Vehicle and Plan Comparisons

The platform allows users to instantly compare various car types—like compact cars, SUVs, or premium vehicles—across multiple rental companies. This way, travelers can choose based on their specific needs, whether it's efficiency, luxury, or family-friendliness.

Insurance Plans Including AXA

In addressing the common concerns of encountering issues while driving, QEEQ partners with AXA to offer comprehensive insurance plans that cover various potential mishaps. With Japanese support for dealing with claims and issues, travelers don’t need to struggle with language barriers when crises occur.

Deposit-Free Plans in Malaysia and Thailand

QEEQ also tackles the often daunting deposit requirements associated with renting cars abroad. By partnering with local companies, they offer deposit-free plans in select Asian countries, easing the financial burden for users hesitant about upfront costs.

About QEEQ

QEEQ envisions making international driving accessible and straightforward for everyone. As a comprehensive online platform with access to over 100,000 car rental locations in more than 200 countries, QEEQ tailors its services for Japanese travelers. With real-time price comparisons, a dedicated Japanese support staff, and free services like local guides, QEEQ seeks to enhance the travel experience, consistently rated as Asia's top car rental booking site.

To further its mission, QEEQ has gained recognition within the travel industry, receiving esteemed awards and accolades since its inception. With an ongoing commitment to innovation and user-centric services, QEEQ ensures that every traveler can embark on their designed adventures with confidence and ease.