OneBill and Cisco Join Forces to Enhance Billing and Revenue Management for Service Providers

OneBill and Cisco Integration: Revolutionizing Revenue Management

In the rapidly evolving world of telecommunications and cloud services, efficiency and accuracy in billing and customer onboarding processes are more crucial than ever. Recognizing this need, OneBill Software Inc., a leader in cloud-based billing and monetization solutions, has proudly announced its strategic integration with Cisco BroadWorks. This collaboration aims to provide Cisco BroadWorks service providers with streamlined operations that enhance customer experiences while reducing operational strains.

Understanding the Integration

At its core, the integration between OneBill and Cisco BroadWorks introduces a fully automated flow that synchronizes critical data between the platforms. This encompasses everything from subscriber information to service instances, ensuring that service providers can manage customer relationships with unprecedented efficiency. With this solution, every stage from enterprise creation through to user provisioning is automated based on actions taken within OneBill, minimizing the need for manual input and drastically speeding up the time it takes to bring a new customer on board.

JK Chelladurai, Founder and CEO of OneBill, articulated the vision behind this integration: "With this integration, Cisco BroadWorks service providers can now quickly onboard customers, automate complex provisioning tasks, and ensure consistent service delivery with minimal operational overhead. It's all part of our vision to unify revenue operations through a single, intelligent platform."

Key Benefits of the Integration

The benefits of the OneBill and Cisco BroadWorks integration are manifold, and they all contribute to enhanced operational efficiency:

1. Faster Onboarding: With automated provisioning processes, service providers can drastically reduce the time it takes to set up new customers, accelerating their path to revenue.

2. Improved Accuracy: The structured workflows integrated into the system significantly minimize errors that can occur through manual processes, ensuring more reliable billing and service activation.

3. Operational Efficiency: By reducing the number of handoffs required between sales, provisioning, and billing teams, the integration streamlines workflows and fosters better collaboration among departments.

4. Enhanced Customer Experience: Synchronizing data across systems ensures customers enjoy a seamless experience, from the moment they sign on to service activation.

5. Scalable Architecture: As demand for services grows, this integration supports scalability, allowing providers to adapt quickly without overhauling existing systems.

The Future of Revenue Operations

This integration not only highlights OneBill's commitment to leadership in billing and revenue management but also positions service providers to thrive in the digital communications era. As customer expectations evolve, the ability to automate and streamline processes becomes a critical differentiator in the marketplace.

For Cisco BroadWorks customers, this means leveraging a robust, rules-based provisioning workflow that includes automated creation of enterprises, user hierarchies, and feature assignments, all initiated via OneBill's intuitive interface. Such capabilities are crucial for service providers who value efficiency and customer satisfaction.

Get a Closer Look

Are you curious to see how this integration works in practice? OneBill invites service providers to schedule a demo and explore the comprehensive capabilities of their unified platform. By embracing this innovative solution, businesses can not only streamline their operations but also position themselves as leaders in the competitive landscape of telecom and cloud services.

About OneBill

OneBill is dedicated to empowering businesses through innovative solutions that encompass billing management, subscription growth acceleration, and churn reduction on a unified platform. Their suite of nine seamlessly integrated products offers a 360-degree solution for all revenue operations, making them a preferred choice for service providers worldwide.

About Cisco BroadWorks

Cisco BroadWorks stands at the forefront of cloud calling and collaboration, designed for top-tier performance, security, and scalability. As a part of Cisco's extensive network of service provider partners, it integrates seamlessly with Cisco Webex to fulfill diverse enterprise communication needs.

In conclusion, the collaboration between OneBill and Cisco BroadWorks is poised to transform the revenue management landscape, providing service providers with the tools they need to excel and grow.

Contact Information
For more details on this integration, please reach out to OneBill's Marketing VP, Barathi Balakrishnan, at [email protected], or call +1 844-462-7638.