DXC Technology Completes Amazon Quick Deployment to Enhance AI Integration Across Enterprises

Enhancing AI Integration with Amazon Quick

DXC Technology, a renowned leader in enterprise technology and innovation, has recently completed the enterprise-wide deployment of Amazon Quick for its 115,000 employees spread across 70 countries. This significant initiative not only showcases the company's commitment to harnessing artificial intelligence (AI) but also emphasizes its innovative 'Customer-Zero' approach, validating new technologies internally before introducing them to clients. The deployment of Amazon Quick—a robust agent-based, AI-powered digital workspace—aims to improve information accessibility, collaboration, and operational task completion within the organization, streamlining workflows across diverse geographical locations.

The Customer-Zero Approach

The Customer-Zero strategy adopted by DXC allows the company to internally test new technologies under real-world conditions, ensuring they meet security and governance standards before being shared with customers. This strategy has proven effective, as DXC can leverage its internal experiences to expedite the AI deployment process for clients, transitioning from pilot programs to full-scale implementations.

Russell Jukes, Chief Digital Information Officer at DXC, commented on the initiative: "By rolling out Amazon Quick to our vast workforce, we have had the unique opportunity to test the system in genuine business environments. This firsthand experience illustrates how AI, when thoughtfully integrated into our existing workflows and processes, can minimize friction, enhance decision-making, and enable teams to work more effectively under well-defined guidelines."

AI Advisor Implementation

As part of this deployment, DXC introduced a centralized AI adviser agent designed to provide employees with easy access to AI-related knowledge, tools, and feedback mechanisms. More than 40,000 engineers within the organization are actively utilizing this system. The AI advisor is role-specific, with features such as the Supply Chain Advisor, which delivers rapid operational guidance by connecting employees directly to validated data. This focus on reducing friction among disparate systems and simplifying information access has significantly accelerated decision-making, improved productivity, and hastened the conversion of innovative ideas into tangible customer solutions.

DXC Amazon Quick Practice

In conjunction with the deployment, DXC has launched the DXC Amazon Quick Practice, a dedicated business unit focused on assisting clients in risk-averse and efficient AI integration. Backed by a team of over 10,000 certified Amazon professionals, whose expertise encompasses AI specializations, this initiative combines DXC's deployment experience with Amazon's native frameworks and governance models, validated within DXC's own operations. By doing so, companies can transition from merely experimenting with AI to operationalizing it responsibly, achieving measurable productivity gains while ensuring enterprise-level security and compliance.

Collaboration between AI architects, automation designers, and application leaders within DXC allows for the rapid identification and implementation of impactful use cases. This joint effort aims to facilitate quick deployments of AI capabilities, fostering business intelligence, and supporting agent-based automation. Focusing on targeted industry solutions, such as those in financial services and manufacturing, the DXC Amazon Quick Practice is designed to address the challenges of complexity and evolving expectations within businesses.

Effective AI Transformation

Many enterprises are eager to utilize AI but often face challenges in translating pilot projects into actual business success. The DXC Amazon Quick Practice aims to mitigate this gap by leveraging proven operational models to promote responsible AI usage. Ramnath Venkataraman, President of Consulting Engineering Services at DXC, noted, "This isn't just a partnership—but a launchpad for transformative AI integration in businesses, focusing on making AI actionable, scalable, and seamlessly integrated into daily operations."

Conclusion

Through the strategic deployment of Amazon Quick, DXC Technology has demonstrated the effective implementation of AI on a global scale. By integrating AI into daily workflows for its vast workforce, DXC positions itself and its clients advantageously for the future of AI-driven business operations, ensuring a reliable pathway for large-scale AI adoption within existing systems and data infrastructures.

For further information on DXC and its innovative solutions, visit DXC Technology.