Eagle Hill Consulting's New Index Reveals Decline in Employee Retention, Foreseeing Parallels with Job Market Dynamics

Employee Retention Index Shows Dramatic Change



The latest update from Eagle Hill Consulting provides a concerning insight into employee retention trends in the U.S. For the fourth quarter of 2024, the Employee Retention Index has dropped significantly, recording a decrease of 6.2 points, down to 98.5. This marks not only the first notable decline within a year but also the largest such decline in two years. With employee attrition rates previously on a downward trend, this recent slip signals a potential rebound in worker departures extending well into mid-2025.

This shift in employee sentiment comes at a time when U.S. workers are exhibiting greater confidence in the job market, a stark contrast to their growing dissatisfaction with workplace culture, suggesting a pivotal change in retention dynamics.

Key Findings


According to the findings, Baby Boomers are identified as the demographic most likely to leave their positions in the next six months. Meanwhile, Generation Z appears to be the only segment showing a propensity to remain in their roles compared to previous periods. Notably, government employees are now increasingly predisposed to resign, showcasing a different pattern compared to three months prior.

Melissa Jezior, the president and CEO of Eagle Hill Consulting, remarked on these trends, stating, “We’re seeing two important shifts in Eagle Hill’s latest Employee Retention Index.” She elaborated that workers feel more optimistic about job opportunities, marking the largest increase in confidence the industry has seen in two years. However, she emphasized that the decline in organizational culture satisfaction is alarming, with culture now acting as a lagging indicator for future retention.

Implications for Employers


The implications of this Index for employers are significant, as a marked increase in employee turnover could complicate already challenging staffing situations. Organizations aiming to maintain a solid workforce need to understand these evolving sentiments. The Eagle Hill Employee Retention Index comprises four core indicators: Organizational Confidence, Culture, Compensation, and Job Market Opportunity.
  • - Organizational Confidence: Measuring employees’ trust in their organization’s future, this indicator has declined by 4.5 points to reach 99.
  • - Culture: Employee perceptions concerning workplace culture have dropped significantly, falling 3.1 points to 98.8. This decline underlines the urgent need for organizations to reassess internal culture and employee recognition practices.
  • - Compensation: This segment has seen the steepest decline, down by 7.9 points to 99.0—the largest decrease recorded among these metrics.
  • - Job Market Opportunity: Interestingly, this indicator has improved, rising 3.1 points to 102.0. Employees report feeling optimistic about external job opportunities.

Future Considerations


As the labor market evolves, the Eagle Hill Employee Retention Index offers a proactive approach for employers to gauge and enhance workforce stability. Understanding employee sentiment at a granular level is becoming essential in creating competitive advantages in talent management. Companies are encouraged to use this index as a benchmark to identify strengths and areas for improvement, thereby ensuring employee motivation and alignment with organizational goals.

The index’s findings, released quarterly alongside an annual summary report, are based on a national sample reflective of employed adults aged 18 and older. Monthly data collection began in December 2022, showcasing trends over a substantial timeframe.

Eagle Hill Consulting, a woman-owned firm based in the Washington, D.C. metropolitan area, specializes in innovative consulting strategies across multiple sectors. With a focus on employee sentiment and organizational performance, the firm's findings are invaluable for understanding and navigating the complexities of today’s workforce dynamics.

Topics Business Technology)

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