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Servify and AT&T Enhance Device Protection for Businesses

In a significant step towards improving device protection solutions for the business sector, Servify has announced a collaboration with AT&T to launch the AT&T Business Protect Enterprise Plans. This initiative is an extension of AT&T's existing Business Protect product line, designed specifically to cater to businesses ranging from mid-sized to large enterprises.

AT&T's Vice President of Mobility Products, John Blinkiewicz, expressed pride in this deepened partnership with Servify, underscoring how integrating device protection into AT&T's service offerings is crucial for providing reliable connectivity that businesses need to remain productive. This collaboration simplifies the process for enterprises to manage their device lifecycles efficiently, which has become increasingly important in today’s fast-paced business environment.

Rahul Prabhakar, President of Servify North America, highlighted the importance of mobility and connectivity in business operations. He stated that as enterprises strive to maximize efficiency and reduce costs, the tiered pricing structure of the Business Protect plans allows organizations to customize their device protection strategies, thereby maximizing savings.

The newly launched program is equipped with several features designed to enhance the customer experience. An enterprise portal facilitates smooth onboarding, while tech support and AI-powered claim fulfillment streamline user interaction with the service. The aim is to minimize disruptions caused by accidental damage or device malfunctions, ensuring that businesses can maintain their operations without interruptions.

Additionally, the program offers diverse service modes, including advance exchanges and access to over 2,000 walk-in repair locations globally. This expansive reach ensures that all users can quickly get the assistance they need, which can be crucial for minimizing downtime.

The collaboration signifies Servify's growing presence within the global enterprise market, demonstrating its capability to create tailored, co-branded programs that effectively enhance revenue and customer retention for both its partners and itself. By addressing the gap between customer requirements and technological capabilities, Servify is redefining the delivery of device protection solutions within the business landscape.

About Servify

Servify has established itself as a leader in product protection and exchange initiatives, enhancing customer experiences while fostering brand loyalty. Collaborating with more than 100 leading global brands such as Apple, Samsung, and Amazon, Servify employs a technology-driven platform that seamlessly integrates various stakeholders to deliver a comprehensive digital experience. The platform ensures real-time transparency and operational efficiency, leveraging AI innovation to provide unparalleled support and automate processes throughout the customer lifecycle.

With a commitment to improving customer experience, Servify operates over 2,000 repair locations across North America, supporting a vast consumer base globally. The company’s focus on customer satisfaction and operational excellence positions it as a key player in the device protection industry.

About AT&T

AT&T serves over 100 million customers in the U.S., connecting families, friends, and nearly 2.5 million businesses. With a legacy stretching back over 140 years, AT&T continues to innovate, providing essential services from traditional phone calls to cutting-edge 5G wireless and multi-gig internet solutions. As AT&T evolves, it commits to making connections that matter, improving lives through technology and service. For additional information, visit AT&T's website and stay updated on investor insights at investors.att.com.