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Citadel Credit Union's Newest Branch in Philadelphia

Citadel Credit Union, a member-focused nonprofit financial institution, is taking a significant step forward by announcing its first branch in Philadelphia. This new location, which is expected to open its doors in early 2026, aims not just to serve customers but to foster a sense of community, provide educational resources, and create opportunities for economic growth.

A Landmark Achievement

Located at 7557-61 Haverford Ave in the bustling Overbrook Park neighborhood, this branch will be Citadel's 25th location, marking a notable expansion into Philadelphia. The 2,880 square-foot facility is designed to serve the community far beyond traditional banking services. "We're not just opening doors to a new branch; we're opening doors to opportunity," said Bill Brown, CEO of Citadel Credit Union. This new branch is intended to facilitate a wide range of activities that support the financial well-being of local residents.

Building Community Connections

In addition to providing standard banking services, the branch will feature a dedicated community room available at no cost to local nonprofits and groups. This flexible space will host workshops, meetings, and events aimed at bringing people together and strengthening community ties. City Councilmember Curtis Jones Jr. expressed support for this initiative, highlighting the need for services that empower diverse, working-class neighborhoods like Overbrook Park. "I look forward to seeing Citadel become not just a service provider, but a good neighbor,” he remarked.

Commitment to Financial Education

Prior to the branch's official opening, Citadel has already established strong ties within the city. Among its various initiatives, the organization collaborates with local partners to provide financial literacy programs, particularly focusing on underserved communities. Their efforts include:

• - Workforce Re-Entry Programs: Working with First Step Staffing to deliver financial literacy training.
• - Youth Education: Partnering with the Children’s Hospital of Philadelphia (CHOP) to educate the next generation on financial responsibility.
• - Homebuying Workshops: Facilitating sessions with local organizations to assist residents in navigating the home purchasing process.

Support for Housing and Small Businesses

Citadel’s commitment to community extends to support for affordable housing and small business development. The credit union has already pledged financial contributions, including a donation to affordable housing efforts and workshops designed to empower minority-owned businesses. This collaborative effort ensures that capital and opportunities are directed to those who need them most, emphasizing Citadel's dedication to social impact.

Strengthening Philanthropic Ties

In the last several years, Citadel has taken on a leading role in community engagement, raising $2.1 million since 2019 for CHOP's Parkway Run and Walk and committing $100,000 over four years to Rebuilding Together Philadelphia. These initiatives are designed to accommodate the needs of families and provide essential home repairs for those in need in the most vulnerable communities.

An Inviting Space for All

Citadel's new branch will be equipped not only as a financial institution but also as a community hub, reflecting the organization's philosophy of community-oriented service. At the forefront of this vision is the space itself, which is intended to invite conversation, learning, and financial empowerment. Chairwoman Claudia Hellebush emphasized this commitment: "This space is a physical promise that we're here to serve the community, not just as a financial institution, but as a partner."

About Citadel Credit Union

As one of the largest credit unions serving the Greater Philadelphia area, Citadel Credit Union prides itself on its member-owned model and extensive range of services. With an asset base of $6.4 billion, it continues to support over 270,000 members across several counties, dedicated to enhancing their financial security while receiving accolades for its community involvement and workplace culture.

For more information about Citadel Credit Union and its initiatives, visit CitadelBanking.com.