Transforming Localisation Workflows with Conversational AI: Introducing XTM Agent

Introduction to XTM Agent



XTM International has introduced XTM Agent, an innovative conversational AI tool designed to enhance the localisation workflows within enterprises. This AI agent is seamlessly integrated into the XTM Cloud platform, aimed specifically at assisting project managers and localisation teams to operate more effectively and efficiently.

Addressing the Localisation Challenges


In today’s global business landscape, teams are not simply managing a handful of sizable projects, but are often juggling hundreds or thousands of smaller tasks simultaneously. This shift increases complexity significantly, making it challenging to prioritize tasks, assess risks, and connect with the right vendors. Moreover, teams frequently waste time shifting between screens or searching for information in help pages, a scenario that can drastically hinder productivity.

XTM Agent is designed to alleviate these common frustrations. Acting as a smart companion within the XTM Cloud, this AI tool is adept at monitoring ongoing projects and offering clear, strategic guidance when it is needed most. Instead of obstructing progress, XTM Agent empowers teams to streamline their functions by providing direct answers and proactive advice based on real-time project data.

Key Features of XTM Agent


Instant Information Access


With XTM Agent, users can obtain immediate answers without the need to sift through manuals or lengthy help articles. This feature saves valuable time and allows users to focus on higher-priority tasks.

Step-by-Step Guidance


The agent simplifies issue resolution by offering step-by-step assistance, helping users troubleshoot problems more efficiently. This support ensures that teams can quickly move past hurdles and continue their work uninterrupted.

Task Prioritization


One of the standout features of XTM Agent is its ability to identify and suggest next steps based on deadlines, overall workload, and potential risks associated with projects. By highlighting urgent tasks and potential bottlenecks, it aids teams in managing their priorities effectively.

Vendor Recommendations


Finding the appropriate vendor for a task can be cumbersome. XTM Agent simplifies this process by recommending vendors based on specific skills, availability, and project timelines, allowing teams to make informed decisions swiftly.

Tailored Recommendations


XTM Agent also offers advice on settings and configurations that align with best practices in the industry. By drawing from previous projects and outcomes, it enhances operational efficiencies and minimizes the risks of errors.

Maximizing Operational Efficiency


According to Lorcan Malone, CEO of XTM International, the challenges faced by localisation teams often require them to deliver higher outputs with fewer resources. He stresses that XTM Agent alleviates the burden of constant task management, enabling teams to focus on strategic quality improvements and delivery excellence.

Andreas Ljungström, Head of Product at XTM, echoes this sentiment, stating that project managers spend a significant portion of their time on minor inquiries, manually checking statuses, and piecing together project contexts. With the introduction of XTM Agent, that lost time is being reclaimed, allowing for a more efficient workflow.

Conclusion


XTM Agent represents a significant advancement in XTM's ongoing commitment to enhance AI capabilities within its platform. Following previous innovations such as Advanced AI and Intelligent Post-Editing, the introduction of this agent underscores XTM’s mission to make global content delivery simpler, faster, and more scalable. This initiative not only empowers teams across various industries but also strengthens XTM’s position as a premier player in AI-driven localisation solutions.

To experience the capabilities of XTM Agent firsthand, users are encouraged to take the interactive product tour available within XTM Cloud.

About XTM International


XTM International is an AI-driven globalisation platform transforming language barriers into opportunities for enterprises. With a robust range of features that include translation management, business management, software localisation, and video creation, the platform caters to over 1,300 leading companies worldwide, supporting more than 880 languages. By continuously evolving its technology suite, XTM empowers teams to create content that resonates with local audiences, ensuring effective communication across diverse markets.

Topics Business Technology)

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