Telkomsel Expands Its 5G Network in Greater Jakarta with Hyper AI Technology for the Festive Season

Telkomsel’s Large-Scale 5G Network Expansion

In the festive spirit of Christmas and New Year, Telkomsel, Indonesia's leading digital telecommunications provider, is significantly enhancing its 5G network, known as Hyper 5G, throughout Greater Jakarta. This ambitious project aims to ensure that residents can enjoy the best possible digital experiences during this special time of the year.

With collaboration from Huawei, Telkomsel is continually and systematically expanding its network coverage in Jabodetabek. Notably, the favorite festive hotspots are now equipped with advanced 5G connectivity. Key routes in Jakarta, running from Soekarno-Hatta Airport to Halim Perdanakusuma Airport and through vital commercial centers such as Pondok Indah and Monas, are now covered. Future plans include extending their 5G network strategically to other important locations across Indonesia.

Transformative 5G Technology: A Game Changer

The new Hyper 5G technology offers internet speeds up to four times faster than traditional 4G networks. It promises heightened reliability, the capacity to connect more devices simultaneously, and reduced latency, making it a robust foundation for new technological innovations. Since its commercial launch in 2021, Telkomsel’s Hyper 5G has become Indonesia's largest and most sophisticated 5G network, boasting over 1400 5G base stations spread across 56 cities and regions. This remarkable progress underlines the company’s role in the nation’s digital transformation.

Indra Mardiatna, Telkomsel's Chief Technology Officer, emphasized the importance of this region, stating, "As the epicenter of economic activity and governance, this area showcases significant smartphone coverage, a high volume of international roamers, and a growing demand for high-speed data services. We strive to provide not just ultra-fast connectivity but also to serve as a catalyst for digital transformation, facilitating advancements in all aspects of life," pointing towards the ambitious vision of a Gold Indonesia 2045.

Integrating Hyper AI for Enhanced Connections

In addition to telecommunications advancements, Telkomsel is leveraging Hyper AI technology to boost service efficiency and quality. This AI-driven approach ensures quick responses to network disruptions and enables automated network management, bringing consumers improved experiences at all times, especially during peak usage periods like New Year celebrations.

The low latency of Hyper 5G further complements the AI framework, facilitating the introduction of virtual customer care assistants such as “Veronika” for B2C interactions and “Ted” for B2B, both integrated with AI service operations. This innovation allows them to respond promptly to customer needs, providing cutting-edge services in the 5G era.

Optimizing Customer Experience During Peak Times

Telkomsel anticipates a data traffic increase of 14.8% during the upcoming New Year celebrations, with a projected total data transfer volume reaching 1981 petabytes. To accommodate this surge, extensive infrastructure optimization for both 4G and 5G networks has been performed, supported by thorough network testing in critical areas.

"As a premier provider of digital telecommunications services, we are dedicated to spreading optimism and positive energy throughout society. By optimizing connectivity readiness and innovative solutions, we ensure that every user can relish the joy and comfort of the festive season,” Indra added.

Award-Winning Service Quality

Recently recognized by Ookla® Speedtest Intelligence® for achieving the fastest 5G download speeds and the best response times among Indonesian mobile networks, Telkomsel continues to reinforce its leading position in the 5G market by providing unmatched user experiences across the archipelago. Founded 29 years ago, Telkomsel remains committed to enhancing Indonesia's digital landscape while adhering to sustainable investment principles (ESG) that benefit its corporate ecosystem.

For further details about Hyper 5G and Telkomsel Siaga NARU, visit their official site.