In the wake of the recent earthquakes near the Tokara Islands, many individuals have faced significant challenges due to data loss resulting from the disaster. In recognition of the hardships faced by residents affected by this natural disaster, Buffalo Co., Ltd. (headquartered in Chiyoda, Tokyo, CEO: Hiroyuki Maki) and Advance Design Co., Ltd. (also based in Chiyoda, Tokyo, CEO: Shinichi Taki) have stepped up to provide essential assistance.
Starting immediately, these companies are offering free data recovery services specifically for individuals residing in areas where the disaster relief law has been enacted. This initiative aims to alleviate the stress and difficulties associated with recovering lost data, which is critical for personal and professional purposes.
The data recovery services encompass not only Buffalo products but also devices from other manufacturers, ensuring that a wide range of customers can benefit from this support. Individuals can avail themselves of this service without any costs for diagnostics or estimates. Applications can be submitted easily through the designated channels, with instructions to include a note indicating "earthquake near Tokara Islands" as the associated disaster.
Scope of Services
Eligible Products
Both Buffalo products and other brands that may have been affected are eligible for recovery services. This comprehensive approach ensures that those in need can seek help regardless of the original manufacturer of their devices.
Eligibility Criteria
The services are designed for individual customers residing in the disaster-affected regions covered by the disaster relief law. This means that any personal data that formerly resided on a destroyed or damaged device may be eligible for recovery, granting individuals a chance to retrieve invaluable memories and important documents.
As we navigate the recovery process, we want to encourage affected individuals to reach out and take steps toward regaining access to their lost data. The latest information on which regions are currently covered under the disaster relief law can be found on the Cabinet Office’s official website.
Important Dates
Disaster Relief Law Edition on Earthquake Near Tokara Islands:
- - Date of enactment: July 16, 2025
- - Deadline for applications: January 2026
Additional disasters have occurred recently, each with its respective timelines, emphasizing the importance of timely support for residents. The provided services are intended to run until the end of January 2026 for area impacted by the Tokara Islands earthquake, and interested parties are encouraged to act promptly to ensure their data recovery needs are met.
Contact Information
For more information regarding the free data recovery services, affected individuals can reach out to either Buffalo Data Recovery Center or Advance Design, with offices located in Tokyo, Nagoya, and Osaka.
- - Buffalo Data Recovery Center Tokyo:
- Address: 1-11-1 Marunouchi, Chiyoda-ku, Tokyo 100-6215
- Phone: 0120-961-869
- Office Hours: Monday to Friday (excluding holidays) 9:30 AM to 5:00 PM
- - Advance Design Headquarters:
- Address: 1-11-1 Marunouchi, Chiyoda-ku, Tokyo 100-6215
- Phone: 0120-290-189
- Office Hours: Monday to Friday (excluding holidays) 9:00 AM to 5:30 PM
This initiative by Buffalo and Advance Design showcases corporate responsibility and community support in times of crisis, paving the way for recovery and resilience among affected individuals. By providing free access to much-needed services, both companies exemplify their commitment to aiding the recovery process in the aftermath of disaster.