One Call Welcomes Nicholas Mendez as New Chief Executive Officer to Drive Growth

One Call Announces New Leadership

Jacksonville, Florida – In a significant shift for the workers' compensation sector, One Call has appointed Nicholas (Nick) Mendez as its new Chief Executive Officer, effective the week of February 10, 2025. This change comes as Jay Krueger, the current CEO, prepares to step down from his role after demonstrating strong leadership and achieving key objectives since he joined the team in 2021.

Mendez, who will also join the Board of Directors, brings over 30 years of healthcare experience to One Call. He most recently served as Chairman and CEO of Innovative Renal Care, showcasing his robust background in healthcare operations. His diverse expertise encompasses medical products, devices, consumer technology, chronic disease management, orthopedics, and supply chain management, marking him as a well-rounded addition to lead One Call’s strategic growth initiatives.

Krueger expressed pride in his tenure, stating, "When I joined the Executive team, we established several objectives including improving service delivery, enhancing financial performance, and recruiting a top-tier leadership team. With these goals achieved, I feel it's time for me to pass the baton."

Rebecca Steinfort, Board Chair of One Call, emphasized the importance of Krueger’s contributions to the company's successes. "We are incredibly grateful for Jay's leadership. He has laid a solid foundation for growth, which we believe Nick will further develop," she stated, highlighting the trust the board has in Mendez’s capabilities.

Mendez shared his vision for One Call: "This organization is a leader within the healthcare framework, primarily focused on ensuring that individuals injured at work receive the care they need promptly. It is indeed a privilege to lead One Call. I am committed to building upon Jay's accomplishments and to working closely with the dedicated team here to navigate our path forward."

Known for its commitment to coordinating essential care for injured workers, One Call is positioned to leverage its extensive industry experience and innovative solutions to continue alleviating costs and administrative burdens for its clients. This alignment with their mission underscores the importance of maintaining high-quality care and improving the overall success of injured workers in both their personal and professional lives.

The appointment of Mendez marks an exciting new chapter for One Call as they aim to enhance their services further and continue delivering outstanding care coordination in the workers' compensation field. With a firm belief in Mendez's ability to lead the organization to new heights, both the board and staff are looking forward to the upcoming changes and the growth that lies ahead.

For those interested in further updates about One Call and its services, you can follow them through various platforms, which will keep stakeholders informed of their imminent developments and initiatives.