Enhanced Efficiency in Travel Operations: AAA Northway's New Sabre Integration
On April 21, 2026, Campana Systems shared exciting news regarding the integration of AXIS TRAVEL with Sabre, marking a significant milestone for AAA Northway. This collaboration promises to streamline operations across North America, improving agent efficiency and accuracy in travel transactions. The integration, which went live in October, aims to automate the data transfer between Sabre's Mosaic™ booking system and AXIS TRAVEL, reducing the need for manual input and enhancing data governance.
A Seamless Transition
Amy Roode, Director of Travel Operations at AAA Northway, highlighted the challenges posed by their previous systems, remarking that the lack of detailed data capture led teams to spend excessive time on manual entries and constant updates. With the new integration, the data transfer is remarkably straightforward. Agents now manage bookings directly within AXIS, with all updates seamlessly syncing with Sabre.
The direct flow of Sabre PNR data into AXIS TRAVEL ensures that agents receive timely itinerary updates without the cumbersome processes of manual triggers or frequent MIR updates. This efficiency is further bolstered by the introduction of the Trip Inbox feature, which provides real-time notifications about itinerary changes, enhancing communication and service levels.
Comprehensive Travel Solutions
The integration is capable of handling various travel management tasks, including traditional air bookings, new distribution capabilities (NDC), hotel reservations, car rentals, vacation packages, and rail services. The entire booking process is simplified with a 'Send to Sabre' workflow, allowing agents to create, manage, and modify bookings seamlessly within the AXIS platform.
Moreover, the integration processes Sabre ENS notifications via a specialized procedure, ensuring reliability even in high-volume scenarios. With several clubs now utilizing this integration, Campana Systems is setting a strong precedent for the future of travel distribution models.
About Campana Systems
For over 30 years, Campana Systems has been a prominent provider of software solutions designed specifically for auto clubs and membership organizations. With its AXIS platform, Campana delivers a comprehensive suite of services tailored to meet the unique demands of travel operations, customer relationship management (CRM), roadside assistance, financial processing, and business intelligence.
This commitment to operational efficiency in high-complexity environments makes Campana Systems a trusted partner in improving the travel experience for organizations like AAA Northway. As the travel industry evolves, Campana's focus remains on enhancing integration capabilities to support accurate operations and scalable solutions for the future.
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