#Canada #Ontario #Made4net #TOC Logistics #Synapse WMS

TOC Logistics Goes Live with Made4net's Synapse 3PLExpert WMS

In a significant move to streamline its operations, TOC Logistics, a prominent Canadian third-party logistics provider, has successfully implemented Made4net’s latest Warehouse Management System (WMS), Synapse 3PLExpert. This cutting-edge system is tailored to enhance supply chain efficiency and is currently operational at TOC's Keele facility in Ontario. The plan is to roll it out across all six of TOC's locations in Ontario and Alberta, with full implementation anticipated by the third quarter of 2025.

Meeting Diverse Business Needs

TOC Logistics specializes in handling complex warehousing demands that arise in high-variety, low-volume inventory scenarios, particularly for mission-critical and regulated industries. Given this context, TOC Logistics required a reliable solution that could manage various specifications. After a rigorous request for proposal (RFP) process, TOC chose Made4net's Synapse 3PLExpert based on its exceptional features, which include:

• - High SKU Volume Management: The system efficiently handles substantial inventory and rapidly changing demands.
• - Multi-Procedure Workflow Support: Its multifaceted functionality allows it to adjust seamlessly to varied operational requirements.
• - Diverse Product Handling: Whether dealing with bulk palletized items or smaller high-value products, the WMS is designed to cater to a wide range of goods.
• - E-Commerce Fulfillment: The solution provides secure pathways for e-commerce needs, ensuring safe management of customer transactions and expectations.
• - Enhanced Inventory Visibility: TOC achieves better clarity and accuracy across the supply chain, allowing for informed decision-making.
• - Integration with Shipping Analyses: With tools like TechShip and Crisp integrated into the WMS, organizations can expect improved shipping execution.

Owen Nash, President and CEO of TOC Logistics, stated, “We required a system that would elevate our operations—something flexible, intuitive, and robust enough to meet our clients' diverse needs. Synapse 3PLExpert surpassed those expectations and more.”

Broadening Operational Horizons

TOC Logistics operates six facilities, primarily based in Ontario, contributing significantly to its diverse customer base, which includes leading distribution firms and major North American retailers. The types of products managed by TOC cover a broad spectrum; from healthcare and food items to recreational equipment and utility parts, each category has unique handling, packaging, and storage requirements. For example, TOC manages larger products such as primary cable reels alongside smaller items like tools, indicating substantial diversity in operations.

In regards to the performance post-implementation, it was reported that the efficiencies gained through the new system are already noticeable. Jason Evans, Director of Systems Planning for TOC Logistics, remarked, “The launch was unequivocally a triumph. The training and support provided by the Made4net team were outstanding; we couldn't have wished for a better collaborative partner.”

Future-Forward Thinking

The adoption of the Synapse 3PLExpert is more than just a trend; it represents TOC Logistics' commitment toward evolving its service offerings. With a well-dispersed operational network and expansive warehousing tactics, the company is well-positioned to adapt and cater to future market changes while providing enhanced value to its diverse clientele.

As TOC Logistics continues its rollout across its facilities, the company aims for stricter operational efficiencies, improved billing accuracy, and heightened inventory visibility. This strategic move is anticipated to further cement TOC’s reputation as a reliable logistics partner in Canada.

About TOC Logistics

TOC Logistics is a Canada-based logistics provider focused on delivering scalable and customer-oriented supply chain solutions. With over 500,000 square feet of strategically located warehousing in Ontario and Alberta, they provide a comprehensive suite of services including 3PL warehousing, e-commerce fulfillment, and utility sales agency representation.

About Made4net

Made4net stands as a global leader in WMS and supply chain execution software, offering state-of-the-art, cloud-based solutions. Their adaptable platforms empower businesses of all sizes to enhance efficiency, visibility, and governance in their supply chains.

For more information, visit TOC Logistics and Made4net.