Liberate Appoints Stuart Ganis to Accelerate AI Integration in Insurance Sector

Liberate Appoints Stuart Ganis to Spearhead AI Initiatives

PALO ALTO, Calif., April 15, 2025 – Liberate, a pioneering insurance technology firm specializing in AI, has recently appointed Stuart Ganis as their senior vice president of sales and business development. With over 30 years of experience in the insurance field, Ganis is set to lead the charge in integrating advanced AI technologies to elevate service delivery within insurance agencies across the United States.

Stuart Ganis began his career as a producer and has since excelled in various roles, including independent agency ownership and executive positions. His most recent position was as president of personal lines and small commercial lines at a top 30 agency, where he honed his skills in sales and operational efficiencies.

“One of the most exciting aspects of this role is the incredible potential of Voice AI, Email AI, and SMS AI technologies to transform how insurance agencies handle customer interactions,” Ganis commented. “By implementing these tools, agencies can ensure that customer service is not just efficient but also available around the clock without the frustrating wait times that many customers dread.”

The Need for AI in Insurance

As the insurance sector faces various operational challenges, including staffing shortages and the need for enhanced customer engagement, the integration of AI solutions comes at a crucial time. Traditional approaches to customer service often leave clients on hold or without assistance when they need it most. However, Ganis notes that AI offers a pathway to ensure 5-star multilingual service with zero wait times, empowering agencies to serve their clients better.

Liberate stands out in the crowded field of AI solutions by combining extensive expertise in the insurance industry with sophisticated technological capabilities. This unique blend allows them to deliver AI-enabled services tailored specifically for the needs of insurance agencies, independent of the larger tech landscape.

“AI is reshaping the operational capabilities of insurance agencies, making it possible to unlock new revenue streams while improving efficiency and service quality,” explained Amrish Singh, CEO of Liberate. “Stuart’s profound knowledge of the insurance sector will be key as we work to enhance our partnerships with top-tier agencies and broaden the reach of our advanced AI tools.”

Looking Ahead

In his new role, Ganis aims to help insurance agencies transition to these game-changing AI platforms effectively. By engaging with agencies from local businesses to top 100 companies, he seeks to demonstrate how they can convert and retain clients while keeping operational costs low. “The Liberate AI platform is not merely a service enhancement tool; it’s an investment in the future of our clients,” Ganis emphasized.

Liberate's AI-infused solutions aim to address prevalent drawbacks in the industry by ensuring that customer interactions are seamless, prompt, and human-like. From capturing quote information to handling first notice of loss (FNOL) and servicing general inquiries, Liberate's suite of AI technologies has proven to elevate the experience for policyholders, ultimately enhancing the operational effectiveness of retail agencies, managing general agents (MGAs), and carriers.

For those in the insurance industry, the question is no longer whether they can afford to adopt these technologies, but rather, can they afford to fall behind? As Ganis and the team at Liberate embark on this next chapter, it will be exciting to see how AI redefines customer service and agency operations in the years to come.

For more information about Liberate and their innovative AI solutions, visit Liberate.