NewRocket's Flightpath.AI: Transforming Business Operations with Generative AI Solutions

NewRocket Unveils Flightpath.AI: A Revolution in AI Engagement

In a significant development for businesses looking to integrate artificial intelligence, NewRocket has announced the launch of Flightpath.AI at the ServiceNow Knowledge 2025 conference. This innovative four-week program aims to assist organizations in exploring and implementing Generative AI (Gen AI) and Agentic AI within their operational frameworks. By merging theoretical knowledge with practical execution, Flightpath.AI is designed to deliver real prototypes and measurable impacts, fostering momentum for AI adoption.

What Makes Flightpath.AI Stand Out?

The hallmark of Flightpath.AI is its focus on execution rather than theoretical assessments. The program empowers customers to transition from abstract AI ambitions to tangible innovation, leveraging NewRocket's expertise in ServiceNow along with advanced AI engineering capabilities. Participants in the program can expect to develop and validate a practical AI strategy closely aligned with their business priorities, yielding real results within a mere four weeks.

Kirk Hogan, Vice President of Strategy Consulting Delivery at NewRocket, emphasizes the necessity for organizations to evolve their AI aspirations into concrete outcomes. He states, “Flightpath.AI is our solution to that challenge. It enables teams to experiment with Gen AI and Agentic AI using their own data, tailored to their specific needs.”

Practical Applications of Flightpath.AI

Unlike traditional AI demonstrations, Flightpath.AI provides clients with a working prototype of a Gen AI-powered solution, whether it’s for intelligent triage, next-best-action recommendations, or document summarization. The program also includes before-and-after performance benchmarks and a comprehensive roadmap for scalability, making it an ideal choice for organizations eager to explore specific AI use cases while minimizing investment risks and proving value prior to a full-scale commitment.

This initiative aligns seamlessly with ServiceNow’s reputation as a leading AI platform for digital transformation, offering clients a concrete starting point to tackle pressing business challenges with AI. The focus is not only on immediate outcomes but also on laying the groundwork for long-term automation and innovation.

The Road Ahead

NewRocket recognizes that the journey doesn’t end after four weeks. The program culminates in a detailed roadmap highlighting the next crucial steps. It is anticipated that clients will continue their engagement with NewRocket for further prototyping and execution, addressing essential areas such as governance and development integration.

“Flightpath.AI serves as a launchpad for applied AI,” adds Hogan. It facilitates collaboration between business and IT teams around practical, impactful initiatives, thereby charting the course for each organization’s ongoing ServiceNow and AI evolution.

Expansion of AI-Enablement Services

In addition to Flightpath.AI, NewRocket is enhancing its AI capabilities with the Now Assist Pilot program, a 10-week initiative designed to integrate out-of-the-box Now Assist Gen AI skills directly into a customer’s ServiceNow environment. This pilot program prioritizes speed and simplicity, delivering measurable value through effective skills, streamlined implementation, and structured value tracking. Clients can deploy multiple skills across various departments, including IT, HR, and Customer Service, ultimately accelerating Pro+ adoption at a reduced cost and faster return on investment than conventional methods.

Conclusion

With over 19 years of experience guiding clients in the design and management of digital workflows, NewRocket stands out as a trusted partner in navigating the evolving landscape of AI. The company has completed over 3,000 projects across nine industries and is committed to transforming enterprises into environments where employees thrive and customer satisfaction is paramount. For those interested in taking a closer look at the potential of Flightpath.AI or the Now Assist Pilot, further information and discovery session bookings can be made through NewRocket’s official website.

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