#Japan #Tokyo #Digital Platform #Taisei Corporation #Tech Touch

Taisei Corporation Enhances Efficiency with Tech Touch

Taisei Corporation, a major construction company based in Tokyo, has recently integrated the AI-driven Digital Adoption Platform (DAP) known as Tech Touch into its expense management system. This initiative aims to elevate operational efficiency, enhance user experience, and facilitate a smoother transition to cloud technologies.

Background of Implementation

In line with its long-term vision, TAISEI VISION 2030, Taisei Corporation is committed to embracing productivity improvements across its operations. Previously, the firm relied on an in-house developed expense management system. However, keeping pace with frequent legal revisions and rapid advancements in IT technology prompted the need for a flexible, cloud-based solution. The complexity of expense reporting often leads to a variety of user experiences, especially among employees who interact with the system infrequently.
To ensure successful implementation and minimize the burden of system changes on employees, Taisei sought a solution that could ease the transition and support the settlement of this new platform.

Deciding Factors for Tech Touch

After careful comparison with other DAP providers, Taisei Corporation chose Tech Touch based on several key advantages:
1. Proven Track Record: Tech Touch has a wealth of experience in large enterprise environments, including the ability to adapt to complex system settings.
2. User-Friendly Interface: Its intuitive design allows IT staff and non-technical users alike to easily create and update guides without needing specialized knowledge.
3. Comprehensive Support: The dedicated customer success team provides ongoing assistance with guide creation and system utilization, further facilitating a successful rollout.

Anticipated Benefits of Tech Touch

Since the integration of Tech Touch, employee feedback has been overwhelmingly positive, citing clearer operational instructions and enhanced usability. The platform’s features, such as on-screen guides, eliminate the need for extensive manuals, thereby lowering psychological barriers to usage. If successful in the expense reporting space, Taisei Corporation is considering extending Tech Touch’s capabilities to other operational areas, potentially amplifying overall employee experience and productivity across the organization.

Commentary from Taisei Corporation

In comments regarding the implementation, a representative from Taisei Corporation expressed that the company had relied on its bespoke expense management solution for a significant period. Transitioning to a cloud-based system posed challenges, particularly concerning user adoption. The decision to implement Tech Touch was influenced by the need for a resource that could bolster this transition through easy guide creation and strong support.

About Taisei Corporation

Founded in 1873, Taisei Corporation has a rich history spanning over 150 years, evolving into a comprehensive solutions provider in construction—from planning to building and everything in between. With a mission to create environments that foster human flourishing, Taisei is a leading company in the construction sector, involved in diverse fields including civil engineering, urban development, and real estate.
Visit Taisei Corporation

About Tech Touch

Tech Touch Inc. offers its flagship DAP, Tech Touch, which is recognized as Japan’s market leader, utilized by over 10 million users in various sectors, including major corporations and government entities. The platform allows users to create and deploy guiding materials effortlessly and has garnered numerous awards, such as the Good Design Award and recognition as a J-Startup by the Ministry of Economy, Trade and Industry. Tech Touch is committed to advancing its AI-driven DAP and recently launched AI Central Voice, a decision-making AI agent to further support IT initiatives across businesses.
Learn more about Tech Touch

Contact Information

For inquiries regarding services, please contact:
Sales Contact: Nishino (Tech Touch Inc.)
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PR Contact: Nakagama, Goto, Fujioka (Tech Touch Inc.)
Email: [email protected]