New Ownership of Pak Mail in Grand Rapids Enhances Shipping and Office Services

New Era at Pak Mail in Grand Rapids, Michigan

In December 2025, Pak Mail in Grand Rapids, Michigan, embarked on an exciting new chapter as it welcomed new owners, Gaurav Kaila and Vinod Arora. This change is particularly significant as it continues a legacy of service that has been a staple in the community for over 26 years.

Located conveniently at 1971 E Beltline Ave NE., Ste. 106, the Pak Mail facility offers a wide variety of services. Customers can take advantage of shipping options from carriers such as UPS, FedEx, USPS, and DHL. Additionally, the store provides expert packing services, private mailbox rentals, notary public services, and various office solutions like printing and packaging supplies. This comprehensive range of offerings ensures that local residents and businesses can meet their shipping and office needs efficiently and effectively.

Gaurav Kaila expressed enthusiasm for the opportunity stating, "We are thrilled to serve the Grand Rapids community and are eager to build upon the strong foundation that has been established here. Our goal is to provide innovative, customer-focused solutions in shipping and office services." This sentiment reflects a commitment to quality service that the store's customers have come to expect over the years.

Annex Brands, Inc., the franchisor behind Pak Mail, has built a reputation for excellence within the packing and shipping industries since its inception in 1985. The company currently boasts over 800 locations throughout the United States, Canada, and Mexico, under various brands, including PostalAnnex and AIM Mail Centers. CEO Patrick Edd welcomed the new owners, stating, "We are excited to have Gaurav and Vinod as part of our franchise family. Changes like this showcase the strength of our network, and we are confident they will bring fresh ideas and continue to make a positive impact on the Grand Rapids community."

The transition to new ownership is not just a mere change of management; it symbolizes a continuous commitment to the community that Pak Mail has served for nearly three decades. The Grand Rapids location has always prided itself on providing personal and professional service, ensuring that each customer feels valued and respected. With Kaila and Arora at the helm, Pak Mail aims to not only maintain but enhance the quality of services offered.

For local businesses, this means that the reliable support for shipping needs continues, and for individuals, access to essential office services remains unimpaired. The partnership with various shipping carriers allows Pak Mail to cater to a variety of needs. Whether it's shipping a last-minute gift, sending important documents, or accessing essential office supplies, Pak Mail is poised to deliver.

Visit Pak Mail

For those interested in learning more about the services available at Pak Mail US545, or to stop by and meet the new owners, visit their location at 1971 E Beltline Ave NE., Ste. 106, Grand Rapids, MI 49525 or check out their website at www.pakmail.com/US545.

This transition represents more than just a business change; it signifies a dedication to community involvement and customer service excellence that residents of Grand Rapids can rely on for years to come.