Panasonic's WisTalk Upgraded to Enhance Document Search Precision by 20%

Panasonic's Innovative Upgrade for WisTalk

In May 2025, Panasonic Solution Technology Company announced a significant upgrade to its AI chatbot, WisTalk. This upgrade aims to enhance the precision of search functions especially for documents rich in charts and graphs. By implementing Panasonic's unique tuning and adopting a new OCR-enabled Retrieval Augmented Generation (RAG), WisTalk can now extract text information from images and read tabular data more accurately than ever.

The Power of WisTalk

WisTalk is designed to provide automated responses to a wide range of inquiries simply by registering existing documents. It effectively utilizes stored corporate regulations, technical documents, and specialized materials to enhance knowledge sharing within organizations. This AI chatbot is not just a support tool for inquiries; it has also proved instrumental in improving operational efficiency and knowledge dissemination across various corporate sectors including technical, development, and quality management.

The recent upgrade has markedly strengthened the search capabilities for documents that include several images or charts, which expands its utility in document sharing and retrieval applications. With rising interest from various departments, WisTalk is gathering a steadily increasing number of implementation cases around the organization.

Key Features of the Upgrade

New Search Engine Integration

- Custom Tuning for Enhanced Precision: Based on the utilization experiences within the Panasonic group, a unique tuning of the search engine was performed to extract highly relevant information, leading to more accurate responses.
- Improved Preview Display: The upgrade also introduced enhancements in the preview display, facilitating easier fact-checking by users.

As a result of these modifications, the search accuracy has improved by 20%.

Advanced OCR Capabilities

- Text Information Extraction from Images: WisTalk can now read textual data contained in images, increasing its capability to process complex documents.
- Enhanced Reading Accuracy for Tabular Information: By improving the reading precision for table-format documents, users can expect better results when querying structured data.
- Automatic Selection of Optimal Reading Processes: Depending on whether an image or table is present on the page, the system will now automatically select the most effective reading processes tailored to the document's characteristics.

Support for Word Variations

- Custom Variants for Internal Terms: The upgrade allows users to register variations of internal terminology, ensuring that questions phrased differently from the original documentation can still be answered with high accuracy.

WisTalk: Your AI-powered Corporate Assistant

WisTalk replaces the traditional inquiry channel by providing automated responses to internal requests. Utilizing two types of AI systems—generative AI for structured data and Q&A search AI for existing documents—WisTalk seamlessly amalgamates automated responses with knowledge sharing and retrieval.

For professionals looking to leverage this upgrade, the features can be utilized in tandem by using both Q&A search responses and generative AI capabilities together, making WisTalk an invaluable asset for improved workplace efficiency.

Discover More about WisTalk

For detailed information, visit WisTalk on Panasonic's official site.

Contact Information

For inquiries regarding WisTalk, please reach out to Panasonic Solution Technology Company. Their motto encapsulates their vision: “Harnessing field insights and digital innovations to liberate people—the ability to free humans from mundane tasks and unleash their potential.”