Infosys Teams Up with Telenor to Revolutionize HR Operations Using Oracle HCM

Infosys and Telenor's HR Transformation Journey

Infosys, a global leader in digital services and consulting, has announced a significant collaboration with Telenor Shared Services (TSS), a division of the Telenor Group, to modernize its human resource operations. This partnership aims to leverage Oracle Cloud's Human Capital Management (HCM) solutions to streamline HR processes and enhance overall employee productivity and satisfaction.

The Significance of the Collaboration

The primary objective of this collaboration is to standardize HR processes across TSS. By implementing Oracle Cloud HCM, Infosys intends to create a unified platform that integrates multiple management systems, including Human Capital Management, Financial Management, Supply Chain, and Project Portfolio Management. This centralized approach is expected to enhance the quality of data available and enable more informed decision-making through advanced analytics and dashboards.

Morten Dean Dunham, CEO of Telenor Shared Services, emphasized the importance of modernizing HR operations to boost efficiency and improve employee experience. He expressed confidence that this partnership with Infosys will lead to a solution fitting for future demands, by streamlining processes and providing a comprehensive view of critical data.

Enhanced Employee Experience

The collaboration is set to redefine how TSS engages with its stakeholders, including employees and partners, through improved data handling and operational efficiency. An integrated HR system will facilitate a seamless experience for employees, ultimately contributing to better talent retention and satisfaction.

Yvette Cameron, Senior Vice President of Global HCM Product Strategy at Oracle, noted that this collaboration not only brings to the fore the capabilities of Oracle Cloud HCM but also highlights the role of modern technology in driving workforce productivity. By adopting this integrated approach, TSS aims to harness the potential of cloud technology and AI, staying ahead in a highly competitive landscape.

Overcoming Integration Challenges

Infosys’ Executive Vice President for Communications, Media, and Technology, Upendra Kohli, commented on the intricate challenges associated with data and systems integration, which have been successfully addressed through their collaboration. This initiative promises a modern, unified HR platform capable of breaking down existing silos, thus enhancing operational effectiveness.

Looking Ahead

As organizations continue to adapt to evolving market conditions and technological advancements, the partnership between Infosys and Telenor Shared Services represents a forward-thinking approach to HR management. By equipping TSS with Oracle's robust HCM solutions, both companies are optimistic about setting new standards in HR operations, ultimately benefitting their workforce and competitive positioning in the market.

About Infosys

Infosys is recognized worldwide as a leader in next-generation digital services and consulting, with over 320,000 employees dedicated to amplifying human potential and creating opportunities for people, organizations, and societies. Their commitment to digital transformation, especially in the realm of cloud and AI, positions them as a formidable force in this rapidly changing technological landscape.

For more information about Infosys and their innovative solutions, visit infosys.com.