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Kyndryl Introduces AI-Powered Framework for Mainframe Services

In a significant advancement for enterprise technology, Kyndryl, recognized as a preeminent provider in critical enterprise technology services, has announced the launch of its innovative agentic AI framework and services. These new offerings specifically target IBM Z customers, harnessing the power of AI to improve service delivery, decision-making, and overall operational agility.

Bridging the Gap with AI

The Kyndryl agentic AI mainframe services are designed to infuse AI into the management of applications and infrastructures, enabling businesses to harness cutting-edge technology while minimizing operational complexity. This initiative aims to transform how organizations leverage their mainframe systems, supporting them in navigating the evolving technological landscape.

Hassan Zamat, the Global Practice Leader for Core Enterprise zCloud at Kyndryl, highlighted that the company is at the forefront of revolutionizing mainframe services. With an emphasis on innovative technology and AI-infused service delivery, Kyndryl aims to foster a more agile business environment and drive customer growth.

Key Benefits of the New Framework

The introduction of Kyndryl’s agentic AI capabilities offers numerous benefits, particularly in facilitating smarter decision-making and enhancing issue resolution. Here are some key advantages:

• - Smarter Decision-Making: The integration of AI technologies helps inform more effective decision-making processes, allowing businesses to respond dynamically to opportunities and challenges.
• - Improved Reliability: The platform enhances reliability, ensuring smoother software lifecycle compliance and boosting overall performance.
• - Access to Expertise: Organizations gain valuable insights and expertise to bridge skills gaps, empowering teams to harness their internal knowledge effectively.
• - Proactive Responses: Kyndryl’s framework enables quicker responses to changing market conditions and risks, fostering a resilient IT environment.

The new framework also integrates seamlessly with the Kyndryl Bridge open integration platform, enhancing automation capabilities and predictive analytics across mainframe infrastructure and applications.

Collaborating with Industry Leaders

Kyndryl’s commitment to driving innovation is further illustrated by its collaboration with IBM. The deployment of IBM Watsonx Assistant for Z and other AI platforms signifies a strong partnership aimed at advancing intelligent automation and lifecycle management. This collaboration emphasizes the critical role Kyndryl plays in equipping enterprises with AI capabilities for their core systems.

Skyla Loomis, General Manager of IBM Z Software, remarked on the transformative impact Kyndryl’s new AI services could have on enterprise operations. By integrating powerful AI capabilities into the fabric of mainframe systems, businesses can accelerate decision-making processes and enhance operational agility.

Addressing the Skills Gap

One major challenge organizations face is the scarcity of skilled talent proficient in multi-disciplinary areas relevant to AI implementation. Kyndryl's survey revealed that 70% of businesses struggle to find the right expertise. To address this, Kyndryl’s AI Assistant for Z serves as a comprehensive knowledge base built on decades of mainframe experience, helping organizations improve skills development and retention among their teams.

The Future of Mainframe Technologies

As evident from the 2025 State of Mainframe Modernization Survey by Kyndryl, there is tremendous enthusiasm regarding the integration of AI into mainframe systems. The survey indicates that a significant percentage of respondents aim to implement AI capabilities to enhance business agility and operational efficiency, while also realizing substantial cost savings. The projected benefits highlight a growing expectation for AI to drive considerable financial improvements, with expected cost savings of $12.7 billion and increased revenues of $19.5 billion over the next three years.

Kyndryl’s advanced solutions provide a competitive edge, enabling organizations to accelerate AI processing capabilities within their mainframe environments. Such advancements are particularly crucial for critical applications like fraud detection, insurance processing, and enhancing customer experiences.

In conclusion, Kyndryl's launch of its agentic AI framework marks a substantial leap forward for businesses utilizing IBM Z. By combining innovative technology with operational expertise, Kyndryl is set to empower enterprises to navigate the complexities of modern business landscapes more effectively. As AI continues to reshape the enterprise technology ecosystem, businesses that adopt these capabilities are likely to emerge as frontrunners in their industries.