#Japan #Hitachi Solutions #Shinagawa #Subscription Service #BSSsymphony

Streamlining Subscription Management

Hitachi Solutions, based in Shinagawa, Tokyo, has announced significant updates to its cloud service, BSSsymphony Subscription Platform Service. This service aims to offer comprehensive support for managing subscription businesses. With the ever-increasing complexity of billing and accounts receivable, these enhancements will be available starting January 29.

As businesses shift from ownership to utilization of services, many departments within a company contract the same service separately, resulting in increasingly complicated management of billing and receivables. BSSsymphony has been effectively serving over 30 clients across various sectors, including telecommunications and manufacturing, since 2020. The platform now features enhanced functionalities to simplify these intricate processes.

New Features of BSSsymphony

1. Flexible Billing Management: Users can assign billing destinations for multiple services contracted under the same customer. Additionally, various services can be aggregated for billing to specific customers, significantly improving the flexibility and efficiency of the billing process. This will alleviate operational burdens and enhance productivity for subscription management.
2. Enhanced Receivables Management: Customers can now set flexible payment terms that will lead to improved certainty in receivables management. By eliminating complexities in tracking different payment conditions, businesses can focus more on growth strategies rather than operational hurdles.

Background of the Update

As the business landscape evolves towards service-oriented models, the subscription business model is expanding, emphasizing the need for lasting customer relationships. Hitachi Solutions designed the BSSsymphony platform to alleviate the challenges associated with flexible contract management and complex billing operations. The existing implementation in industries such as telecommunications demonstrates the solution’s capability to effectively manage subscription services in accordance with Japanese business practices.

This recent enhancement comes in response to requests from companies transitioning to service-based business models, aiming to refine their billing and receivables management operations. The BSSsymphony service not only addresses these concerns but actively contributes to easing the operational load on companies managing subscription-based offers.

About BSSsymphony Subscription Platform

For more details about the BSSsymphony Subscription Platform Service, you can visit the official website.

Hitachi Solutions' Digital Solution Creation Platform provides the foundation for this service. By leveraging years of expertise in lean development and customer collaboration, Hitachi seeks to create rapid deployments and success in ongoing improvements—making customer success the priority.

Company Overview

Hitachi Solutions focuses on digital transformation through collaborative solutions leveraging cutting-edge technology. With assets in North America, Southeast Asia, and India, the company can globally address the diverse challenges faced by societies and enterprises. Ultimately, Hitachi Solutions aims to support a secure, comfortable living environment that fosters sustainable growth.

More details about Hitachi Solutions can be found on their website. To inquire further about these solutions, please contact Hitachi Solutions here.