Duke Energy Restores Power to Over 74,000 Customers After Severe Indiana Storms
Duke Energy has made significant progress in restoring electricity to residents in Indiana after severe storms brought high winds and heavy rainfall, affecting over 74,000 customers. The storms, which occurred on April 2, 2025, resulted in more than 85,000 initial power outages, prompting a swift and urgent response from Duke Energy's crews. As of 11:45 a.m. on April 3, approximately 10,500 customers were still without power, and restoration efforts are ongoing.
The damage from the storms was extensive, with wind gusts reaching up to 80 miles per hour, leading to broken power poles, downed trees, and other infrastructure damage that complicated repair efforts. Crews have been actively assessing the situation to determine the full extent of the damage and will provide estimates for power restoration as they gather more information.
In response to the crisis, Duke Energy has been mobilizing additional staff to expedite the restoration process, ensuring that they can address the most urgent needs first.
Duke Energy's strategy during outages prioritizes large power lines and infrastructure repairs that will reactivate electricity for the highest number of customers quickly and safely. Critical services, like hospitals and key water facilities, top the list for priority restoration. After securing these crucial services, efforts shift to repairing local neighborhoods and individual homes.
The process of restoration includes:
1. Assessment of Damage: Crews assess the damage's severity before commencing repairs to ensure that safety protocols are followed.
2. Restoration of Major Lines: The restoration efforts focus on high-capacity power lines that serve large areas first.
3. Local Restoration: After re-establishing major service areas, crews focus on local outages affecting individual streets and homes.
Customers encountering power outages during the storm have multiple ways to report the situation:
To keep up with ongoing restoration efforts, customers are encouraged to sign up for Outage Alerts and check the interactive power outage map on the Duke Energy website, which provides real-time updates.
In the aftermath of storms, safety remains the utmost priority. Duke Energy urges residents to follow essential safety guidelines:
For additional information on safely preparing for, enduring, and recovering from storms, it is recommended to visit Duke Energy’s storm safety resources online.
Duke Energy Indiana, part of Duke Energy, is a prominent provider of electrical services, managing approximately 6,300 megawatts of capacity across a service area catering to around 910,000 customers. It is the largest electric supplier in Indiana, reflecting its significant role in the state’s energy infrastructure.
Duke Energy (NYSE: DUK), headquartered in Charlotte, North Carolina, is one of the largest energy holding companies in the United States. Their electric utilities serve over 8.4 million customers across several states, including North Carolina, South Carolina, Florida, Indiana, Ohio, and Kentucky.
The company is actively transitioning towards a cleaner energy future, investing heavily in electric grid upgrades and adopting renewable energy solutions alongside natural gas and nuclear power. More information about Duke Energy can be accessed through their website and social media channels.
The damage from the storms was extensive, with wind gusts reaching up to 80 miles per hour, leading to broken power poles, downed trees, and other infrastructure damage that complicated repair efforts. Crews have been actively assessing the situation to determine the full extent of the damage and will provide estimates for power restoration as they gather more information.
In response to the crisis, Duke Energy has been mobilizing additional staff to expedite the restoration process, ensuring that they can address the most urgent needs first.
Power Restoration Process
Duke Energy's strategy during outages prioritizes large power lines and infrastructure repairs that will reactivate electricity for the highest number of customers quickly and safely. Critical services, like hospitals and key water facilities, top the list for priority restoration. After securing these crucial services, efforts shift to repairing local neighborhoods and individual homes.
The process of restoration includes:
1. Assessment of Damage: Crews assess the damage's severity before commencing repairs to ensure that safety protocols are followed.
2. Restoration of Major Lines: The restoration efforts focus on high-capacity power lines that serve large areas first.
3. Local Restoration: After re-establishing major service areas, crews focus on local outages affecting individual streets and homes.
Customers encountering power outages during the storm have multiple ways to report the situation:
- - Text “OUT” to 57801 for a quick outage report (standard data charges may apply).
- - Use the Duke Energy mobile application, available on Apple Store or Google Play.
- - Visit the outtage section on the Duke Energy website via desktop or mobile.
- - Call the automated reporting system at 800.POWERON (800.343.3525).
To keep up with ongoing restoration efforts, customers are encouraged to sign up for Outage Alerts and check the interactive power outage map on the Duke Energy website, which provides real-time updates.
Important Safety Tips
In the aftermath of storms, safety remains the utmost priority. Duke Energy urges residents to follow essential safety guidelines:
- - Stay clear of downed power lines, as electric current can easily travel through water.
- - Avoid driving over any fallen lines or approaching them.
- - Never handle electrical equipment with wet hands or while standing on damp surfaces.
- - Flooded homes cannot receive power until inspections by licensed electricians verify safety and compliance with local regulations.
For additional information on safely preparing for, enduring, and recovering from storms, it is recommended to visit Duke Energy’s storm safety resources online.
About Duke Energy Indiana
Duke Energy Indiana, part of Duke Energy, is a prominent provider of electrical services, managing approximately 6,300 megawatts of capacity across a service area catering to around 910,000 customers. It is the largest electric supplier in Indiana, reflecting its significant role in the state’s energy infrastructure.
About Duke Energy
Duke Energy (NYSE: DUK), headquartered in Charlotte, North Carolina, is one of the largest energy holding companies in the United States. Their electric utilities serve over 8.4 million customers across several states, including North Carolina, South Carolina, Florida, Indiana, Ohio, and Kentucky.
The company is actively transitioning towards a cleaner energy future, investing heavily in electric grid upgrades and adopting renewable energy solutions alongside natural gas and nuclear power. More information about Duke Energy can be accessed through their website and social media channels.
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